Disconnect in weekend league
Hello admins of EA, I was winning 6-2 in weekend league today and got a disconnect when my internet was still working. can you guys give me that 1 win? because of that i didnt get my gold 3 rank. i feel scammed by this. Thanks.
Posted in Technical Issues
author_link
https://answers.ea.com/https://answers.ea.com/t5/user/viewprofilepage/user-id/19213188
source_url
https://answers.ea.com//t5/Technical-Issues/Disconnect-in-weekend-league/td-p/9050000
EA_Aljo replied to Disconnect in weekend league
Hi there, @menkehorstmichel.
We don't have a way to modify your record. I'm very sorry. What I can do is help troubleshoot your connection. If you've been disconnecting frequently, I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!
6:30 pm, May 4, 2020 Technical Issues
