Ultimate team lost vanished

Hi all,

my son (12) was in tears yesterday as his Ultimate team and all his other stuff in it has vanished ? 
he said he was opening a pack and his team vanished (was a great team) and now he has new team which is terrible 


please help 


many thanks 🙏 

Posted in Technical Issues

Fifa 20
Enjoy more control over the Decisive Moments that determine the outcome of every match in FIFA 20. FIFA 20 is an upcoming football simulation video game published by Electronic Arts as part of the FIFA series. It is the 27th installment in the FIFA series, and is set to be released on 27 September 2019 for Microsoft Windows, PlayStation 4, Xbox One, and Nintendo Switch.
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