https://www.youtube.com/watch?v=udIQLZAyVII  

please watch this video.. this happens to me every single game , i have bell optic fibre 500/500. i get told by ea is my isp cause of unkown hosts n my isp tell me nothings wrong with my internet as im only having this issue on fifa so its their game n server.. i get told to go back n forth but no one fixes it. as a paying customer i should be having all this issue, my players cant sprint , turn , shoot , pass , control.. if this is how the game normally is thn i was mistaken n i wont buy another fifa game. but i dont think this is how the game is suppose to be n just want it to be fixed.. not told to go msg someone else cause no one helps if i do that. thanks