list discussionsView Connection error keeps preventing me from starting Volta
Connection error keeps preventing me from starting Volta

I just installed FIFA 20 (PC) last week and tried Volta story mode over the weekend. I couldn't start it because I was getting the message "Unable to connect to EA Servers at this time". I finally got to the first match one time and when it ended the screen went black and now it's giving me the connection error again. I have hardwired internet not wifi, and it's very stable.I heard this was a problem early on but there was a hotfix ages ago. Why is it still happening to me?

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E1mdA

EA_Darko replied to Connection error keeps preventing me from starting Volta

Hey @sphanlon I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/

 

It'll take you a couple of minutes to do them all but please do take the time and do them all.

 

Let me know how you get on and if you want to share your UO Trace then I'm happy to take a look at how your data is being routed.

 

Darko

4:30 pm, November 13, 2019 Technical Issues

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Fifa 20
Enjoy more control over the Decisive Moments that determine the outcome of every match in FIFA 20. FIFA 20 is an upcoming football simulation video game published by Electronic Arts as part of the FIFA series. It is the 27th installment in the FIFA series, and is set to be released on 27 September 2019 for Microsoft Windows, PlayStation 4, Xbox One, and Nintendo Switch.
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