Getting disconnected from EA Servers Fifa 20 XBOX One
Nearly half on the online seasons games I play are getting disconnected. My internet & ISP are fine and I have checked with the UOTrace Tool, results are optimal. I have enabled port forwarding on my router for the specific ports mentioned in the set up issues.
My XBOX Live is fine, no issues there it remains connected after FIFA disconnects so I'm sure it's an issue with your service.
It's annoying as I have played several matches, been ahead and then connection to EA servers drops and I either get awarded a loss or the game does not count, like today I was 5-1 up, the EA Server connection quit and I was not awarded a win.
This is super frustrating can you sort it out as it just totally ruins the experience.
I'm in the European region.
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Riviera_Kid_72 replied to Getting disconnected from EA Servers Fifa 20 XBOX One
OK thanks, here you go!
6:30 pm, June 10, 2020 Technical Issues
EA_Cade replied to Getting disconnected from EA Servers Fifa 20 XBOX One
Hi @Riviera_Kid_72,
You only sent 3 packets with the UO Trace, you need to let it run until it hits 100 packets for the test to provide usable results.
Can you also provide a picture of the Detailed Network Statistics page from the Xbox Networks settings screen please?
5:00 pm, June 10, 2020 Technical Issues
