my overall opinion about fifa and customer service
Hi,
this is my first time writing a topic about fifa but i'm going to put my two cents and honest opinion about fifa.
this is the worst game and customer service i have ever seen. no only they don't provide any solutions but they provokingly inform their customers that there's nothing they can do.
from servers being * and lagging to people losing their accounts, coins and moeny.
i had several issues in the past two weeks that i can go for two days writing about it but i will put my most recent experiences.
issue no.1:
3-4 games were counted as lose during fut champs simply because my opponent decided to do the no lose glitch which all over the internet and on youtube and ea knows about it and was never fixed. and when i contacted customer service they said there's absolutely nothing they can do.
issue no.2:
i simply quick sold a player because it was a duplicate on my account, i put one in an sbc and when i went back to recover the other player i couldn't go beyond 1 week on the web app even though customer service explained that i can recover any player within 30 days. i explained and explained and waited on chat for almost 1 hour and they were looking at it but like anything else they just told me it's not possible to recover the player without giving me a reason.
the game is going from worse to worst to a really low level with their admins and customer service.
i simply hated and stopped playing the game i love and have been playing for years and years because of what ea is doing. fifa trusted ea to present a good and fair game to their audience but simply ea is only using the game for profit.
thanks,
and i hope everyone sees this post before they delete it.
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