list discussionsView Every time I connect to the internet via mobile hotspot no online match playable
Every time I connect to the internet via mobile hotspot no online match playable

My wifi connection is very bad and causes speed lags so i connected via hotspot which was working fine until a week ago, every time i launch an online friendly/division rivals/ WL The game creates the session, shows me the ping, shows me the opponent’s team and then a black screen comes out with the message of : you lost your connection to the EA servers etc. 

PLEASE HELP, WL is tomorrow !!!

Posted in Technical Issues

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TGUSK

anths13apex replied to Every time I connect to the internet via mobile hotspot no online match playable

hello again @EA_Cade 

 

please find attached what you asked of me,

I still am not able to play,

thank you for your patience, please provide me with a possible solution

regards,

Anthony

10:00 pm, March 19, 2020 Technical Issues

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pcUAk

EA_Cade replied to Every time I connect to the internet via mobile hotspot no online match playable

Hi @anths13apex,

Can you connect to your hotspot and then get us a screenshot of the PS4 connection status screen showing your up/down speeds and NAT type?

-EA_Cade

7:30 pm, March 19, 2020 Technical Issues

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