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UT DISCONNECTION CONSTANTLY(NOT WIFI OR PS4 PROBLEM)

been playing fifa 20 for a month now. since yesterday it keeps disconnecting every 2 minutes CONSTANTLY. and no, its not the ps4 or internet problem as the browser doesnt disconnect and always connected. my wifi speed is 30 mbps...

any help??

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https://answers.ea.com//t5/user/viewprofilepage/user-id/23480872

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https://answers.ea.com//t5/Technical-Issues/UT-DISCONNECTION-CONSTANTLY-NOT-WIFI-OR-PS4-PROBLEM/td-p/8649895

gS0AY

ibrahimzyad replied to UT DISCONNECTION CONSTANTLY(NOT WIFI OR PS4 PROBLEM)

changing the dns worked. Thank you!

9:30 am, January 17, 2020 Technical Issues

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2NJSH

EA_Darko replied to UT DISCONNECTION CONSTANTLY(NOT WIFI OR PS4 PROBLEM)

Hey @ibrahimzyad from your post it sounds like you may be having issues with your connection. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/

It'll take you a couple of minutes to do them all but please do take the time and do them all.

Let me know how you get on and if you want to share your UO Trace then I'm happy to take a look at how your data is being routed.

Darko

4:30 pm, January 16, 2020 Technical Issues

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