Fut 20 account management
Good afternoon EA support group. I am in a situation in which i definitely need to let you know that I've made an honest and SILLY mistake, in which I need help to fix it.
I've been grinding for the ICON swaps objectives since i wanted to open that prime pack. Up until today, I had collected 8 icon swap players, and i was still missing the ligue 1 player which i am working on right know.
The issue is the following. Yesterday I was looking to make sbcs and i came up with the tricky april fools bronze pack* which i did, under the circumstances that I have a real bad internet here in Venezuela, not in the PlayStation but I completed it in the computer. The thing is that the icon swap players are bronze as well, and since my internet is so bad I did it without knowing whoch bronze player i was using, i simply took the lowest rated cards that worked for the completion of the sbc and turns out to be right now that Im checking how much of those was i still missing to open the pack, and after completing 8 challenges, i still had 6 players. PLEASE HELPME OUT ON THIS ONE EA, Ive been an active member for the past years and i know i can count on you guys whenever things like this happen. On that reward pack om the bronze pack i earned ander Herrera and a few other not very good players, take them please, just give me back my 2 players!!! Just check my account to see that this is true, it was a silly mistakr, but a mistake in the end.
Appreciate it,
Alejandro Bernal
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