Fut 20 account management

Good afternoon EA support group. I am in a situation in which i definitely need to let you know that I've made an honest and SILLY mistake, in which I need help to fix it. 

I've been grinding for the ICON swaps objectives since i wanted to open that prime pack. Up until today, I had collected 8 icon swap players, and i was still missing the ligue 1 player which i am working on right know. 

The issue is the following. Yesterday I was looking to make sbcs and i came up with the tricky april fools bronze pack* which i did, under the circumstances that I have a real bad internet here in Venezuela, not in the PlayStation but I completed it in the computer. The thing is that the icon swap players are bronze as well, and since my internet is so bad I did it without knowing whoch bronze player i was using, i simply took the lowest rated cards that worked for the completion of the sbc and turns out to be right now that Im checking how much of those was i still missing to open the pack, and after completing 8 challenges, i still had 6 players. PLEASE HELPME OUT ON THIS ONE EA, Ive been an active member for the past years and i know i can count on you guys whenever things like this happen. On that reward pack om the bronze pack i earned ander Herrera and a few other not very good players, take them please, just give me back my 2 players!!! Just check my account to see that this is true, it was a silly mistakr, but a mistake in the end.

 

Appreciate it,

Alejandro Bernal

Posted in Technical Issues

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Fifa 20
Enjoy more control over the Decisive Moments that determine the outcome of every match in FIFA 20. FIFA 20 is an upcoming football simulation video game published by Electronic Arts as part of the FIFA series. It is the 27th installment in the FIFA series, and is set to be released on 27 September 2019 for Microsoft Windows, PlayStation 4, Xbox One, and Nintendo Switch.
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