What are the procedures for server issues at WL?

Every single WL I get at least one less game. It is like having 29 or 28 games to play instead of 30. And what EA does about it? What actions do you have for your clients that spend the week planning and building their team for WL and get frustrated because of server issues?

Don’t even bother asking about my internet connection. Because its wired, fast (attachments) and I NEVER get disconnected in other games on my PS4.