Constantly disconnecting since the game launched!

I preordered Ultimate Edition and have been having disconnection issues since that day.

 

@EA_Cade please don't give me the troubleshooting steps because I have done them all and there is nothing wrong with my internet connection. I had no issues with FUT19 and everything else on my PS4 works perfectly fine. I have attached the trace files if that helps.

 

I can barely play 2 consecutive games before it instantly disconnects and gives me a DNF loss even if I am winning; there is no lagging in the game. If I finish a game, it would take 2+ minutes for it to load the result screen. Other times, when browsing through menu items, it would just keep on loading forever...Sometimes I have to try again 5+ times to let me into FUT mode, it would give me this error: "We are sorry but there has been an error connecting to FIFA 20 Ultimate Team".

 

This game has been a really frustrating experience, instead of bringing joy. Please look into this ASAP. I would stop playing if EA can just give me my money back because otherwise it feels like a total scam.

Posted in Technical Issues

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Fifa 20
Enjoy more control over the Decisive Moments that determine the outcome of every match in FIFA 20. FIFA 20 is an upcoming football simulation video game published by Electronic Arts as part of the FIFA series. It is the 27th installment in the FIFA series, and is set to be released on 27 September 2019 for Microsoft Windows, PlayStation 4, Xbox One, and Nintendo Switch.
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