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EdwinO1311 replied to Icon swaps
Hi EA Sports,I have the same issue. I tried to claim my icon and noted that one of my tokens is missing. Please I need a solution. I have contacted the chat agents for almost a month, the respons..
2:30 pm, November 30, 2019 Technical Issues
EA_Lanna replied to Transfer ban
Hi @Hamm4ers, The Support team are correct. There won't be anything the Support team can assist with aside from sharing that the Terms of Service investigate account bans and confirming that yours is ..
3:00 pm, March 18, 2020 Technical Issues
EA_Cath replied to Won a draft match 5/0 then while going back to menu, game says i disconnected
Hi @CBCB_dRk,I have moved your post from the French board to the English one so you can get a response. Si un membre vous a aidé, n'hésitez pas à lui donner de l'expérienc..
6:00 pm, April 21, 2020 Technical Issues
EA_Cade replied to Still had no response to my case or several emails.
Hi @matthiasjosh95,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with an account sanction over AHQ. -EA Cade ..
6:30 pm, April 21, 2020 Technical Issues
EA_Cade replied to No response from EA Support for Open Help Case since March 29th
Hi @stuartduff,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with a banned account over AHQ. -EA Cade ..
9:00 pm, April 7, 2020 Technical Issues
EA_Cade replied to Fifa 20 PS4 - Crashing when saving tournament
Hey all, Both I and the FIFA team have tried several times to reproduce this and haven't been able to do so I'm afraid. If someone could help out and post the exact steps that lead to th..
3:30 pm, March 27, 2020 Technical Issues
EA_Cade replied to Account hacked, 10 million coin team gone, Slow response time on Origin
Hi @Klak1nn,What do you mean by "Someone at EA warned me that my account was getting hacked and exchanged e-mails with me"?Are you saying that we reached out to you before you contacted us via the hel..
5:30 pm, April 17, 2020 Technical Issues
EA_Blueberry replied to Webapp/companion FIFA 20 says I don't have a FUT club?
@brianRosmalen You're likely logging into the web app on a different EA account than what your Gamertag/PSN ID is linked to. Here is how to find the email address associated with your EA ..
11:00 am, March 2, 2020 Technical Issues
EA_Blueberry replied to PC FIFA 20 LAGS ON GOOD COMPUTER
Hey, PC FIFA fans!Does this solution fix this for you? We also have some basic connection troubleshooting steps below that help out a lot of FIFA players. If they don't work, please let u..
8:30 pm, February 14, 2020 Technical Issues
EA_Blueberry replied to PC Error getdeviceremovedreason
@bacchus99 Hey there! There's a variety of things that can lead up to that error and we may need to try a few things out to see what sticks for you. Can you upload a DxDiag so we can firs..
7:30 pm, February 16, 2020 Technical Issues
EA_Blueberry replied to No longer have access to EA/Origin account linked to PSN
@AlexOb20 Hey there! I hope you were able to update your account details by now and wanted to shed a little light on the situation you went through. Our contact volumes are abnormally high right ..
9:00 pm, December 1, 2019 Technical Issues
EA_Blueberry replied to Fifa 20 ultimate team keeps crashing
@iphantomh12 Are you on Xbox One, PlayStation 4, or PC? /Blueberry------------------------------------------------------------------------------------------------..
8:00 pm, November 13, 2019 Technical Issues
EA_Blueberry replied to Fifa 20 online friendly match bug
@fr0d3X_11 Are you and your friends on PS4 or PC? /Blueberry-------------------------------------------------------------------------------------------------Hey t..
6:00 pm, November 24, 2019 Technical Issues
EA_Blueberry replied to FIFA 20 not loading
@kjaskur Hey my friend are you still stuck at the loading screen? If you have any Non-Xbox One devices plugged into the USB slot try removing them and perform a quick power cycle with the..
1:30 am, March 18, 2020 Technical Issues
EA_Blueberry replied to Cant connect to Ea servers in Fifa 20
Hey, FIFA fans.We are currently investigating some connectivity problems with our games, including FIFA 20. Thank you for your patience while we look to get the servers back up and available for you a..
6:30 pm, November 19, 2019 Technical Issues
EA_Arrenai replied to Very low latency fifa 20 pc
Hey there, @Akanyom. I apologize for the wait on this. Thanks for the UO Trace! It looks like after the first hop to your router, you're facing 98-100% packet loss. Can you t..
6:00 pm, January 24, 2020 Technical Issues
EA_Arrenai replied to I can't connect to EA server on FIFA 20
Hey there, @kreakboys. I'm just checking in to see how the connectivity issue is going for you. Are you still having trouble connecting to FIFA 20? If you are still having some diff..
2:00 pm, December 26, 2019 Technical Issues
EA_Arrenai replied to Fifa 20 No Commentary
Hey everyone, For those running on Xbox and not getting commentary, can you try switching your audio to stereo uncompressed rather than surround sound and see if that works for you? Please let ..
2:30 pm, November 14, 2019 Technical Issues
EA_Arrenai replied to FLICKERING / FLASHING WHILE PLAYING FIFA 20 (WHY?) PLEASE HELP
Hey there, @SexyCharizard. That sounds super frustrating and distracting. Could you share a DxDiag for your PC? I'd like to take a look to see if we can figure out what's going on. ..
1:00 am, December 17, 2019 Technical Issues
EA_Arrenai replied to FIFA 20 freeze
Thanks for the reply, @torres199835. Let's see if we can track this down. Would you mind trying some troubleshooting? Please check to make sure your PS4's system software is ..
11:30 pm, November 11, 2019 Technical Issues
EA_Arrenai replied to FIFA 20 Commentary Languages
Hey there, @kingeste. While Spanish (Spain) and Italian language packs aren't available in the North American region, I'll be sure to pass your feedback along to the team. Thanks for reach..
7:00 am, January 1, 2020 Technical Issues
EA_Arrenai replied to Banned For Club Name On FUT
Hey there, @Simpzzy. Thanks for your patience. If you need feedback or have questions regarding a sanction on your account, please reach out to our Terms of Service team and they'll be hap..
12:00 pm, November 15, 2019 Technical Issues
EA_Aljo replied to Wrongfully banned
Hello, @xSTLTH. Did you dispute that ban with Terms of Service and get a response that they made the right decision? If so, how many times have you disputed the action taken on your accoun..
5:00 pm, February 3, 2020 Technical Issues
EA_Aljo replied to Still banned on FIFA, no answer from EA or TOS Team
Hello, @iBruuuH. When did you submit the dispute? It can take several days to get a response.
10:30 pm, January 6, 2020 Technical Issues
EA_Aljo replied to Still Banned On FIFA 20 - TOS TEAM
Hello, @iBruuuH. When did you submit the dispute? It can take several days to get a response.
4:00 pm, January 7, 2020 Technical Issues
EA_Aljo replied to Banned from transfer market fifa 20
Hi there, @NosMan2017. When did you submit the dispute with ToS? It can take several days to get a response.
3:30 pm, March 3, 2020 Technical Issues
EA_Aljo replied to Anyone have experience getting players back after account get hacked?
Hi there, @tonttu20. To get an update on your case, try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. Do ..
7:00 pm, March 19, 2020 Technical Issues
DeathWillRemain replied to Fifa crashed on my last WL game
Thank you for the fast response, the game was recorded as a loss even though we didn't even kick-off, in what circumstances is it possible to replay the game? I was really looking forward to that game..
10:00 pm, April 4, 2020 Technical Issues
Davisto replied to MattHDGamer RANT about EA servers on October 27, 2019 7:50PM
Opalsandbanonos wrote: » Tried asking why he took the video down but didn't get any response... Obviously he was threatened by ea with an M4
12:00 pm, November 6, 2019 Ultimate Team General Discussion
Darkk4t4n4 replied to Fifa 20 - Edit Player ISSUE LIST
I have seen this so many times why has there still not been a response these really aren't hard for EA to fix
5:00 pm, November 12, 2019 Technical Issues
DannySTFC replied to Your game is beyond a joke on November 10, 2019 5:20PM
SebastienEngelhart wrote: » Triplee123 wrote: » DannySTFC wrote: » What’s your losing streak? I’m 17 wins and 7 loses , lost the only two games I played so far today due to stupid things..
5:30 pm, November 10, 2019 Ultimate Team General Discussion
DTCoster666 replied to Ea just sending me the same copy and paste email?!
As mentioned above though, I have not violated the policy at all and have provided evidence/explanation on this. My frustration here is the lack of an actual response from the EA team, not one em..
3:00 pm, June 27, 2020 Technical Issues
DANNY_M replied to FIFA Port Forwarding on November 9, 2019 8:32PM
Salvatori wrote: » I did this a week ago, and it seemed to improve my game quality in the first few days, and made the game so much more fun (coincidently, i jumped about 600 skill points after this..
9:00 pm, November 9, 2019 Ultimate Team General Discussion
Chonga2255 replied to My Pro has 0 skill points
@Chonga2255 So .. EA have several multi million pound games, a large following of users...Yet the simply cannot provide people with responses to issues, they do not provide a regular staffed live chat..
7:30 pm, June 2, 2020 Technical Issues
CheekyFreakOfTheWeek replied to Gameplay Responsiveness on November 6, 2019 11:43AM
Pepe Le DiLzZ wrote: » Come on mate @EA_Andy give us something about the delay and lag this is getting beyond ridiculous now. Since the launch of the game 90% of gamers on here and social media hav..
4:00 pm, November 6, 2019 Ultimate Team General Discussion
CheekyFreakOfTheWeek replied to EA_Andy? on November 6, 2019 11:43AM
Pepe Le DiLzZ wrote: » Come on mate @EA_Andy give us something about the delay and lag this is getting beyond ridiculous now. Since the launch of the game 90% of gamers on here and social media hav..
12:00 pm, November 6, 2019 Ultimate Team General Discussion
Canadian replied to Speed lag? Anyone else on November 10, 2019 3:51AM
IxToMxI wrote: » Canadian wrote: » I don't know if you've tried it yet or not but what is your console set too a static IP address or a dynamic IP I've changed mine to a dynamic one and I've noti..
4:00 am, November 10, 2019 Ultimate Team General Discussion
Bolty3108 replied to FIFA Freezing during offline & Online gameplay. Fix needed.
Hi @EA_Cade Thanks for the response. I do play through an ethernet cable and have done with the same setup for the last 18 months with no issues and the exact same internet provider &am..
9:30 pm, April 24, 2020 Technical Issues
Blackarat replied to Account banned after being hacked TWICE in LAST MONTH
Do you have contact information for them? They've just perminently banned me for apparently "cheating". I've started a thread regarding this. My first case was marked as "resolved" but I'm still ..
2:00 pm, January 22, 2020 Technical Issues
BigBadPizza1323 replied to Account Connection
Cheers for the response just sent off my email. Thanks for the help.
2:00 am, April 8, 2020 Technical Issues
Benlafqih replied to More than 5M coins removed and account flagged
Thank you @EA_Darko for the reply. I already did that 2 days ago, and I didn't get any response. I also did not receive any email when my coins were removed.
2:30 pm, March 20, 2020 Technical Issues
BeastlyHusla replied to Next League SBC on November 9, 2019 9:25AM
Simsbadger wrote: » BeastlyHusla wrote: » King_Cantona77 wrote: » What league do we reckon and when? Don't know. They're not gonna tell to make sure investors don't buy players for that leag..
9:30 am, November 9, 2019 Ultimate Team General Discussion
Barcarana9 replied to There was a problem with Online Squad Check
Same problem in FIFA 20 online season/cup matches and FUT mode. The Squad file is a problem and EA cannot give a fruitful response yet to solve the issue permanently.
8:30 pm, February 1, 2020 Technical Issues
Bapinho replied to Ever wonder why your team suddenly starts playing like garbage after dominating your opponent? on November 5, 2019 9:53AM
MHoney1234 wrote: » Here’s the info for anyone who doesn’t want to scroll through all the data. For those who say it’s online online. It’s enabled for FUT. I’d love a response, because ..
10:00 am, November 5, 2019 Ultimate Team General Discussion
BSDShoes replied to this is how I solved my in game delay on October 29, 2019 2:16PM
Liamooo wrote: » ImNoam wrote: » Liamooo wrote: » I have a 58 inch 4K with low input lag and a gaming monitor with 1ms it’s no different at all. look at the size of your monitor. way too m..
7:30 am, November 6, 2019 Ultimate Team General Discussion
AndyBiel replied to Online Seasons Matchmaking me against players from higher divisions.
EA any response/update on this? You wouldn't put a team in League 2, but tell they can only play teams in higher divisions.
7:30 pm, June 19, 2020 Technical Issues
Amrbdo123 replied to Transfer Market locked on Web App and Companion App, played FIFA 19, and FIFA 20
Bruh, I filed 3 different cases because of the same thing, I played over 100 games and it still says play more. Their response is alway "play more until it unlocks" or they copy paste that stupid webs..
9:00 pm, November 18, 2019 Technical Issues
Allexyhno replied to Some feedback for next update
Still no one response on this one ?
1:00 pm, January 2, 2020 Technical Issues
Allexyhno replied to Cosntant presure glitch
Any chance for have a response from EA ? Is really annoying when you see people abuse this glitch and on top of that you feel your players reactions are very very low they dont react at all
4:30 pm, March 10, 2020 Technical Issues
AkameGaChill replied to [PC] FIFA 20 crashing on launch with DirectX error
Thanks for the fast response. I was playing the game just this morning and I updated the drivers last night so I'm not entirely sure what has changed between this morning and now. I've got no idea wha..
6:30 pm, June 2, 2020 Technical Issues
