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EdManLee replied to How can I report EA staff's conduct and unhelpfulness?
I'll keep bumping this thread until I get an answer. Asking how to report the incredibly poor service I receive from your staff (as this topic is evidence of) is surely a question EA support should be..
7:00 am, November 29, 2019 Technical Issues
EdManLee replied to How can I make my connection as bad as the people I play against?
I'd genuinely like to know how I can lag as badly as my opponents so I can have a fair game?
7:00 pm, January 8, 2020 Technical Issues
EdManLee replied to FUT Speed Up Lag STILL!!!
REALLY!? EA are infamous for awful servers and matchmaking. When are you people going to admit the issue is on your money hungry end? Your games are FAR below others for connectivity and yet you..
5:00 pm, January 8, 2020 Technical Issues
EdManLee replied to FIFA 20 - SPEEDUP LAG , I HAVE TRIED EVERYTHING EA HAVE TOLD ME BUT STILL LAGS!!
@FlukeyLuk3y I think it was last FIFA that they only addressed this about 10mths into the game. If you're using a wired connection, ports forwarded for console and game, and little network traffic, th..
4:00 pm, April 5, 2020 Technical Issues
Ecast6ix9ine replied to How do I delete current FIFA/EA account?
@damo_carter2007 I have this problem too!! Please let me know if you find a solution. I would really appreciate it because it’s so annoying how I cannot play fifa!
5:30 am, April 1, 2020 Technical Issues
Eberyn replied to fut 20 Input lag
Especially on division rival mode. It is really unplayable.
3:00 pm, June 3, 2020 Technical Issues
Eberyn replied to Input Delay and Laggy Gameplay
All i know division rivals is not playable like that. Because of the input lag/delay.
7:00 pm, April 11, 2020 Technical Issues
Eberyn replied to Fifa 20 AMD 60 FPS LOCK Problem
help me guys
9:00 am, June 4, 2020 Technical Issues
E_Gordon4 replied to Server failed after penalties challenge
@MOONR4H No one from EA will sort this for you, let alone all those around the world with this issue. I have it all the time. Takes objectives 3 times as long to complete. I will be skipping FIFA 21
12:00 am, November 16, 2019 Technical Issues
E_Gordon4 replied to Fut 20 in game error
@EA_Cade I don't think any of the help on those pages makes a difference. The majority of issues on this site are related to your servers kicking players out mid game. I have never had an issue like t..
12:30 am, November 16, 2019 Technical Issues
ESAS21992 replied to Draft Token
@EA_Aljo I had a disconnect of my second game of drafts and it says im not eligible to get my token back, is there anything that can be done ?
6:30 am, June 23, 2020 Technical Issues
EMEHANE replied to FIFA 20 keyboard error
I deleted the preferences file but it didn't fix.
2:00 pm, December 4, 2019 Technical Issues
EL_FUEGO_420_46 replied to FUT entering match disabled
@un7ed99Guess this is a question we can answers ourself.....as usual...NO.....I wanted to play at least 20 matches this evening for wl- entry....but have to pospone it for a week....darn hackers .......
11:00 pm, February 27, 2020 Technical Issues
EH249 replied to Fifa 20 won’t because my ea account in invalid
I have the same issue, I already filled up the form with all the ridiculous questions and nothing, it seems to me like they don't know how to fix it and just making it a pain in the butt so we will ju..
2:00 am, June 1, 2020 Technical Issues
EGZsb replied to Im constantly getting alt+tab out of my game for no reason.
@dreuxer wtf its wrong with this game ?! i tried 5 hours to play 1 friendlies and and cant do it .. i get disconnect every time .. also in fifa's main menu i get alt tab
4:00 am, April 22, 2020 Technical Issues
EBoomars01 replied to Squad Battles Difficulity
@Alcuardos It's not only a problem on squad battles. I've noticed the same thing on division rivals and fut champs. Of course squad battles is a bit of a weirder situation because of the same exact di..
8:30 pm, December 22, 2019 Technical Issues
EA_Roger replied to weekend league robbed my points but didnt let me in
@binshooter101 There is nothing we can do in this case as you the restriction was set up by Sony.
2:00 pm, April 3, 2020 Technical Issues
EA_Roger replied to [Resolved] Companion & webapp connectivity issues
Merged your replies in here, I'll keep you in the loop by updating the first post in this thread. View in thread
1:00 pm, January 23, 2020 Technical Issues
EA_Roger replied to [Pro Clubs] - Blank screen when going into Pro Clubs
@Salinas80 wrote: Trim your friends list down and it’ll work. Mine was doing the same thing and I unfriended around 50 people now it works perfect. Hope this helps Hey, First of a..
12:30 pm, November 26, 2019 Technical Issues
EA_Roger replied to [Known issue] Companion & webapp connectivity issues
Merged your replies in here, I'll keep you in the loop by updating the first post in this thread. View in thread
12:00 pm, January 23, 2020 Technical Issues
EA_Roger replied to Why is my nesta not in quick sell recovery?
@thatsthewaythei Please get back to us with the information requested on this thread: https://answers.ea.com/t5/Bug-Reports/INFORMATION-NEEDED-Quick-sell-recovery-issue/m-p/8710167#M1994...
6:30 pm, February 7, 2020 Technical Issues
EA_Roger replied to Game Disconnecting at End of Match
Hello, First of all, thank you for providing all of your details. It's thanks to these details that we were able to pinpoint the issue in the first place, if we need any more information from y..
11:30 am, March 12, 2020 Technical Issues
EA_Roger replied to Fifa20 won't connect to EA servers
@torrazo , @Rojalpradhan, @mohamedislam10 , @peruvianheat @Spongey11spongey, Sorry to hear about this, first of all I want to double check if you are on PlayStatio..
6:00 pm, December 12, 2019 Technical Issues
EA_Roger replied to FIFA 20 - Unable to Start Volta Mode
Hello, @homicideinside , thanks to the information you have provided our teams have been working on towards a fix for this issue. We released a hotfix for all of the PC players with the Ul..
4:00 pm, November 24, 2019 Technical Issues
EA_Roger replied to Can’t post on the fifa forums
@bekkaboo3000 you should be good to go now, sorry about that!
4:30 pm, December 13, 2019 Technical Issues
EA_Mutley replied to fifa coins
@yanansskinfade sorry to say this but youre in the wrong forum for this , This is Plants vs Zombies 3 not Fifa
2:00 pm, December 12, 2019 Technical Issues
EA_Lanna replied to Transfer ban
Hi @Hamm4ers, The Support team are correct. There won't be anything the Support team can assist with aside from sharing that the Terms of Service investigate account bans and confirming that yours is ..
3:00 pm, March 18, 2020 Technical Issues
EA_Lanna replied to Switch ea account
Hi @jcd16189, I'm not sure I follow. Could you elaborate a bit please? Are you looking to update the information on your current EA account? Or were you looking to move your game over to anoth..
8:30 pm, February 19, 2020 Technical Issues
EA_Lanna replied to Still not unbanned on FIFA
Hi @BeWilderBeasts, Have you sent in an appeal? If you feel you've been mistakenly banned, please to get in touch with our Terms of Service team asap so they can investigate this for you. ..
5:00 pm, March 15, 2020 Technical Issues
EA_Lanna replied to Rewards and packs
Hi @thomasgreyisalad, What type of rewards would you like to see in-game? - EA_Lanna ____________________________________________________________＊Accept as Solution button- ..
5:30 pm, April 16, 2020 Technical Issues
EA_Lanna replied to I chose the wrong language
Hi @Dora_123asd, Would this be for the Commentary Track? Could you go into your settings for me please? Once you have Settings open, select Game Settings and from there, click on Audio a..
3:30 pm, March 15, 2020 Technical Issues
EA_Lanna replied to Hacked
Hi @SoccerBoyzz_805, Let's make sure your security steps are updated. Follow these steps below: Update your EA login information and add some security measures to your ..
6:00 pm, March 29, 2020 Technical Issues
EA_Lanna replied to EA Please help - My FUT account was hacked
Hi @alettonick, If you're missing content, this will need to be reported to our support agents. Please reopen your case and share with the agents what content your missing. &nb..
5:30 pm, April 20, 2020 Technical Issues
EA_Lanna replied to Connection issues to EA
Hi @goopbro,Have you set-up a Nintendo Switch account? You need to create a Nintendo Switch account to play EA games online on the Switch. If you don’t have that account set-up, you won’t be able ..
8:30 pm, February 19, 2020 Technical Issues
EA_Lanna replied to Connection
Hi @Alvaryux, Let's try to improve the connection there. Could you take a look at this EA Help article and give all of the troubleshooting steps in there a go please? Thanks, ..
3:00 pm, March 18, 2020 Technical Issues
EA_Lanna replied to Can’t post or reply in the forum
Hi @roguetiger74, You're posting well on Answers HQ so it can't be this forum you're asking about. What forum would this be for? - EA_Lanna ___________________________________..
11:30 am, March 19, 2020 Technical Issues
EA_Lanna replied to Banned account
Hi @Ndrx21, If you feel your EA Account has been compromised, please get in contact with our Support team directly and asap! You can reach them here by sending in a Help ticket: ht..
7:00 pm, March 10, 2020 Technical Issues
EA_Kent replied to i did the ultimate totssf pack for fifa 20 ultimate team however I got jadon san
Hi @Trinihazard_868. I'm afraid that missing content isn't something we can help with here on Answers HQ. When you have a chance please get in touch with the EA Help team so they can..
12:00 pm, July 1, 2020 Technical Issues
EA_Kent replied to fifa 20 crashing when going into online games (PC) (xbox controller)
Hey @judedude19. Have you been seeing any error messages at all when the game crashes? Have you had a chance to try repairing the game in Origin to see if that makes a difference at ..
5:00 pm, December 27, 2019 Technical Issues
EA_Kent replied to Gameplay lag
Hey @NishanthaRam. When you've got a chance can you grab a DxDiag so we can take a look? For more info on how to pull one up check out the article on gathering info over at the EA He..
10:00 pm, January 6, 2020 Technical Issues
EA_Kent replied to Fifa 20 PC freezing, very slow and lagging in matches (offline)
Hey @Cleggerz95. I moved this over to the FIFA Technical Issues board. Have you had a chance to try repairing the game in Origin to see if that helps at all? If there's ..
10:01 pm, February 27, 2020 Technical Issues
EA_Kent replied to Fifa 20 - missing just bought player
Hey @MCave3. If you're missing a player on your account please reach out to the EA Help team so they can take a look. They should be able to find out what might have happened to him and see ..
5:00 pm, December 5, 2019 Technical Issues
EA_Kent replied to FUT Online draft constantly disconnecting
Hi @ChayBR. I know that disconnections are always pretty frustrating to deal with. Have you had a chance to try running through any sort of troubleshooting since it started happening? ..
4:30 pm, December 5, 2019 Technical Issues
EA_Joz replied to My FUT 20 companion app isnt working help
Hello, @zatooone1 It sounds like you might be logging in with the wrong EA account. My advise would be to contact our EA help live support so we can further look into this for you. 🤗..
2:30 am, April 22, 2020 Technical Issues
EA_David replied to My Fifa 20 giving problems.
Hey, the post has been moved to the FIFA board.
9:00 pm, December 14, 2019 Technical Issues
EA_Darko replied to انا ناخيكم
Hey @Bader_almojil AHQ is currently available in the following languages. English Deutsch Español Français Русский форум Português Jezyk polski Italian N..
11:30 am, June 24, 2020 Technical Issues
EA_Darko replied to wrong email address
Hey @itszxlaura if you no longer have access to the email on the account then the best thing to do is take a look at this help article and fill out the account recovery form: https://he..
1:00 pm, April 16, 2020 Technical Issues
EA_Darko replied to why
Hey @punfta can I ask to which numbers you are referring? The more info we have the better we can help. Darko
7:30 pm, January 17, 2020 Technical Issues
EA_Darko replied to when can i call ea during lockdown
Hey @lucalugo due to the current world climate there are some restrictions on contacting our live support. You will need to speak with one of our chat support advisers who will be abl..
4:00 pm, April 19, 2020 Technical Issues
EA_Darko replied to what happen where is my ronaldinho on tranfer ???
Hey @tranh0 are you missing an item that you listed on the transfer market It may be worth speaking with one of our phone or chat support advisers who will be able to take a..
4:00 pm, November 13, 2019 Technical Issues
