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xyzslinky24 replied to My account cannot submit new cases
@zhz0221 I also am having this problem
9:30 pm, February 21, 2020 Technical Issues
xxsunyuvxx replied to Account hacked and cleared
@MadRedPirahnaI have already followed all the steps you have linked. The thing is that I can't find any advisor who actually does anything. My case was "escalated" to a senior team by one of these adv..
9:30 am, June 22, 2020 Technical Issues
xSTLTH replied to Please read the description
@EA_Cade but how can, they ban me on something i didn't do on my behalf, can i not take this further or make a legal case or something as i know i didn't break TOS
12:00 am, January 5, 2020 Technical Issues
woshieayeye replied to Banned by mistake & Nothing in MY CASES
Can anyone do something？
7:00 am, December 6, 2019 Technical Issues
wo0dsy replied to Banned by mistake & Nothing in MY CASES
They just banned me for no reason too, I can see it in "my cases" though. Incredibly infuriating.
5:00 pm, December 6, 2019 Technical Issues
willgutie replied to This account is invalid
EA won’t resolve your issue. Not only are they slow but don’t even offer a phone number to call. I’ve had the same issue for two weeks with back and forth cases submitted with no resolution. Nev..
7:00 pm, April 26, 2020 Technical Issues
willgutie replied to It says my account is invalid
EA won’t resolve your issue. Not only are they slow but don’t even offer a phone number to call. I’ve had the same issue for two weeks with back and forth cases submitted with no resolution. Nev..
2:30 pm, April 27, 2020 Technical Issues
waseemabdul7 replied to Case
They have a chaotic system. They gave me a second ban on my ps4 account and this is what it says: "Your account will not be able to use the Transfer Market on any platform for the current F..
9:30 am, June 20, 2020 Technical Issues
waseemabdul7 replied to Banned for nothing !!! (Case 61529373)
They have no shame at all. Only recently have I realized how many people they've unjustly banned. All those hundreds of hours of grinding and hard work to have blown away instantly for no reason that ..
5:00 pm, June 18, 2020 Technical Issues
w00fyc replied to stolen content
how do you get EA to reply to case files?
1:00 pm, April 13, 2020 Technical Issues
usim786 replied to Companion app selected wrong player in transferlist
I had the same issue with it showing the wrong thing and then a otw being quick sold. Is your case resolved? I’m still waiting for someone to get back to me for over a week now
11:00 am, November 11, 2019 Technical Issues
turtberzerk replied to PSN account ineligible
@EA_Barry this is happening to me and I am one level away from completing my Apex season 4 battlepass i tried ea support on twitter but it seems like nobody wants to help me and most of my games are f..
7:00 am, April 22, 2020 Technical Issues
truegunn3r replied to What did you pack from your Div. Rival rewards #7 on November 7, 2019 7:03AM
Nothing, I got shafted To make it into the Wall of Fame, you have to pack a player worth 400k+ CURRENT RANKINGS: 1. @Balor (packed 91 Cruyff) 2. @Eazyyy (packed 2x Icons in one week) 3. @oldboiler (..
7:30 am, November 7, 2019 Ultimate Team General Discussion
truegunn3r replied to What did you pack from your Div. Rival rewards #7 on November 7, 2019 7:03AM
Nothing, I got shafted To make it into the Wall of Fame, you have to pack a player worth 400k+ CURRENT RANKINGS: 1. @Balor (packed 91 Cruyff) 2. @Eazyyy (packed 2x Icons in one week) 3. @oldboiler (..
8:30 am, November 7, 2019 Ultimate Team General Discussion
theworldwaits replied to Glitched and sold my 200,000 player for 30k grrr
I’ve just had a similar case, I sold Emilio Butragueno for 720k but he listed for 69k. I’m fuming!!! This was done on the app! I checked the price then submitted and the price changed. I’m waiti..
6:00 pm, April 15, 2020 Technical Issues
swiftbeatsg1 replied to Every rivals match now has lag
7th attempt to play a match and same result this time I changed the cable in case my previous one somehow got damaged and I restarted my router before going into this match. video showing latency..
11:00 am, June 13, 2020 Technical Issues
suicidalthought replied to Cant conect to FUT
Same problem, we need all of theses cases in the same thread
7:30 pm, February 2, 2020 Technical Issues
stuartduff replied to No response from EA Support for Open Help Case since March 29th
@EA_Cade Personally working within Technical Support for large technology company I think this could be one of the most infuriating and worst replies I have personally experienced with regards to a cu..
12:00 am, April 8, 2020 Technical Issues
strong09TYvZ replied to offside
On the picture is a classic offside situation dude. Even in situations where you're 2 on1 with the goalkeeper the person you pass to has to be in line or behind the ball carrier. In your case he went ..
5:30 am, March 10, 2020 Technical Issues
steamspeedy022 replied to Account hacked. Please help
So I contacted with EA by live chat on 14th April. Employee said : "I got the approval of getting back your content. But the value of that player you lost is very high and beyond my limitation so..
10:00 am, April 23, 2020 Technical Issues
stagiermerlin90 replied to how does the investigation team take regarding ac hack and fut market ban?
They said I would be informed ASAPcan you give me an estimation as per the previous similar cases
6:30 am, June 26, 2020 Technical Issues
ssnap1989 replied to Connection Problems - 4/14/20
Hi, For the last 20 minutes I am unable to connect to my fifa 20 account from my ps4, or the web, or the mobile app. I have tried both with my ISP at home or cellular data, but the pro..
10:00 pm, April 14, 2020 Technical Issues
splitzfps replied to Email Regarding Case Information
They haven’t updated anything there i haven’t tried that.
3:00 pm, April 24, 2020 Technical Issues
snackreynolds replied to FUT Can't Login to Online Play, Xbox One
I appreciate the quick response, but this info does not help. I have seen this previously and it leads me to create a case and speak with a tech, but I cannot get a hold of anyone. Additionally, my ca..
1:30 pm, April 3, 2020 Technical Issues
shaydy77 replied to PlayStation message from ‘EA’
Hello, i got the same thing. Is it okay if I put the code just under the info of the case? Because I didn’t say a place to put the code.
9:00 pm, June 6, 2020 Technical Issues
sazuan14 replied to Fifa banned account
Hi @EA_Cade i have submit ticket case #58565155. 3 days ago but still not get any reply from your support can you help prioritize this case . ..
6:30 am, April 11, 2020 Technical Issues
rossonerox21 replied to My account has been banned from FIFA online play
I did it. And after week I only got message that my ban is confirmed. I have never sold/bought coins and still got ban. After three cases they still didnt tell me why exactly I am banned.
12:00 pm, June 17, 2020 Technical Issues
rossonerox21 replied to Ea ignoring my case
They sent me 3 automatic messages. This trash company don't investigate. Never buy FIFA again. Unfair trash company.
6:00 pm, June 22, 2020 Technical Issues
rossonerox21 replied to Banned for nothing !!! (Case 61529373)
Thats great. I respect their rules. I finished 3 of last 4 weekend leagus in top 100 and they reward me like this. I am done with this game. Dont tell me its not way how to defend my law. How can thei..
8:30 am, June 17, 2020 Technical Issues
rhvkz replied to Accounts banned without a reason
@EA_CadeHello. The only case I opened while I had access to rhikz's account. It was the 54981978 case. Thank you.
5:30 pm, January 11, 2020 Technical Issues
redds212 replied to Banned from transfer market
I asked them in an e-mail if my market ban will be carried on to next-gen of fifa. In response they first banned my account, then decided to lift the ban but remove fut club. I would advise not to con..
3:30 pm, June 9, 2020 Technical Issues
reallyawesomes replied to FIFA 20 Matches not connecting - hung on opponent squad screen
Hi @EA_Darko I tried everything on the list (more than once, in fact) and it's the same result - offline matches will not connect (Squad Battles matches just hang on the opponent's squad screen, Frien..
12:00 am, January 16, 2020 Technical Issues
qiruidai replied to FIFA 20 account was banned for no reason. My account has nothing valuable, why?
Need help I tried, my cases were closed. I don't see any solutions. Can you help me with this?
9:00 pm, June 4, 2020 Technical Issues
pudgyfudgy replied to Why is Squad Battles so mindnumbingly boring? on November 7, 2019 4:28AM
In case you haven't noticed, the clock moves slower in SB than in online modes. Each game lasts close to 20 minutes, vs 15-ish minutes in online games (assuming minimal pauses, skip replays etc). So ..
4:30 am, November 7, 2019 Ultimate Team General Discussion
pserodio replied to Fifa 20 tournament mode crashing glitch
And now, with Corona situation, maybe not even new updates. But honestly, for what? They did not solve anything, do not support. It is not a question of timing obviously. Focus and mon..
1:00 pm, March 24, 2020 Technical Issues
pserodio replied to FIFA 20, PS4 – Is there any way to uninstall an update?
Thanks @crispoolp for your feedback. I understand your points but in fact, we (my son, his cousins) are actually unable to play the game offline, which is what interests us most. I'm no..
10:00 pm, March 15, 2020 Technical Issues
prismaniac replied to Companion app transfer ban
@Baapstra Were you hacked before? If so, ask advisors to check it again, then submit another dispute, as far as i know, you can dispute the case infinite amount of tries
2:00 pm, December 10, 2019 Technical Issues
pfcsoccerette replied to Players suddenly disappeared from club
I have had the same thing, I have had 10 out of my starting 11 disappear overnight, many squad players too! I have logged a case with EA to be told there is nothing they can do as they cannot se..
10:30 pm, November 17, 2019 Technical Issues
patelvis21 replied to Your account has been disabled
Original case number - 59851420 latest case number - 60299304
1:30 pm, June 17, 2020 Technical Issues
olly_rocks87 replied to Move Career Mode to new Profile (PC)
@MAXLDThx alot mate!I could solve the problem in a similar way yesterday evening. Just one difference: In my case I did not have the option of loading another career file.Solution: Follow the steps me..
9:30 am, March 6, 2020 Technical Issues
nt009 replied to POTM Price Prediction on November 7, 2019 8:46PM
would love these prices but I can see prices of 85-87's rising a lot in case prices start off that low
9:00 pm, November 7, 2019 Ultimate Team General Discussion
nt009 replied to All In on SBC Fodder on November 7, 2019 7:09PM
dregana08 wrote: » nt009 wrote: » With 3 upcoming POTM's over the next week and a possible flashback SBC, I think SBC Fodder will bring some nice returns. POTM could have some popular players lik..
7:30 pm, November 7, 2019 Ultimate Team General Discussion
nizzuee replied to I can't connect to the AE servers
Hello Aljo. My case is quite different with others. The thing is, I can't connet my PSN ID with EA Server and the login verification email stated is not my email at all. Perhaps the problem occur due ..
4:00 pm, April 21, 2020 Technical Issues
narka0825 replied to My FUT acc was hacked
Hi EA Cade, Thanks for reverting back. I can guess it will take some time before they review my case. I chatted with someone from your support team this evening about the matter and gav..
8:30 pm, April 25, 2020 Technical Issues
nadim5220 replied to Fifa case review time period?
#57404131 thank you, please let me know if there is anything else I can do to help
6:00 pm, March 17, 2020 Technical Issues
mherkndo2 replied to Why is there an "@emltmp" email on my verification page for online options???
I have the same problem. it is crazy how ea is not doing anything about this. this should be the simplest fix!!! I have this same email as a verification email. my psn email is a different email...
3:30 am, April 18, 2020 Technical Issues
merdo89 replied to Can’t login on ea website as well as origin
i'm also have the same problem for the day 3 i'm trying so much to reach team support of fifabut no changes here is my case number 58678344pleeeeeeeeeeeeeeeeease help us EA
9:00 am, April 12, 2020 Technical Issues
meliath replied to My Account has been temporarily banned
@nolan96lfc Hey there, i have banned since 30th March without any reason, and no any mail. I did not do any little thing in the game and i can't contact with anyone. I hope my case will solve but when..
4:00 pm, April 6, 2020 Technical Issues
manfredbarnar replied to how long does it take to add content that was removed from my account by hackers
Hi @EA_Cade okay so it could take another week (or more) but I just want to make sure that I will get an email from them when they finished reviewing my case and come back with what has been granted
5:00 pm, March 27, 2020 Technical Issues
madwullie replied to How do streamers dribble so fast? on November 9, 2019 7:14PM
I play wireless smooth as silk. Unless anyone at all in the house is using the internet in which case it's an unplayable stuttering mess.
7:30 pm, November 9, 2019 Ultimate Team General Discussion
