List Replies

lelas2008 replied to FIFA 20 Bug in champions or career mode
Hi @EA_Cade I have exactly the same problem. Can't finish any Champions League or other career mode season due to this bug in training mode. The game stucks in a training drill with no "PRES..
2:30 pm, June 4, 2020 Technical Issues

TerrySG replied to FIFA 20 - No Transfer Requests for Player Career Mode
Same here. Makes a gamemode I like, boring. Please fix it.
2:30 pm, June 4, 2020 Technical Issues

Ianmc-RFC replied to FIFA 20 - No Transfer Requests for Player Career Mode
@EA_Cade is there any fix on this issue? It's really spoiling the game and as i sit in my 5th transfer window i won't play again in the hope that this issue gets fixed so that i might get a move ..
2:30 pm, June 4, 2020 Technical Issues

vDraxy replied to FIFA 20 - No Transfer Requests for Player Career Mode
That’s what I’m saying, I don’t think it takes a genius to fix this problem. It seriously ruins the game.
2:30 pm, June 4, 2020 Technical Issues

ppekkis replied to FIFA 20 - No Transfer Requests for Player Career Mode
Glad to hear that someone else have this problem too.. I thought when they fix the skills move bug it would finally be playable but this... oh gosh. It only tells how ea just copy paste the game every..
2:30 pm, June 4, 2020 Technical Issues

MickeeG replied to FIFA 20 - No Transfer Requests for Player Career Mode
Currently in my 6th season at Celtic, rated 93 and have been on the transfer list for 4 years without a single offer
2:30 pm, June 4, 2020 Technical Issues

osamakt89 replied to Got normal Carlos Tévez during LATAM TOTSSF
I did the ligue1 totssf sbc and got a regular gold playerhelp pls
3:30 pm, June 4, 2020 Technical Issues

MightyMoots replied to Got normal Carlos Tévez during LATAM TOTSSF
Anyone get a resolution on this? Happened to me too.
3:30 pm, June 4, 2020 Technical Issues

EA_Cade replied to Can I play with my xbox one ultimate team on PC
Hi @saintfc2003,That's correct, your team is locked to the platform it was created on. -EA Cade
4:30 pm, June 4, 2020 Technical Issues

EA_Cade replied to FUT CHAMPIONS REWARDS
Hi @FIDODIDOkhl,Showing you collected them 2 minutes after this post. -EA Cade
4:30 pm, June 4, 2020 Technical Issues

EA_Cade replied to Online modes not working, Your account does not have the required privlege.
Hi @pehorts,That's usually related to an Xbox Live Gold membership expiring, have you been in contact with Xbox Support on this? You can check your membership status here: http://bit.ly/XboxMembership..
4:30 pm, June 4, 2020 Technical Issues

EA_Cade replied to Fifa 20 case #61200148
Hi @aiman008,Hiya! Your case is with a specialized team that only deals with missing content, they can get very busy. Your case is in the right place and will be worked in the order it was received, u..
4:30 pm, June 4, 2020 Technical Issues

aiman008 replied to Fifa 20 case #61200148
Will it be this week or not. Just tell me Please i really wanna know.
4:30 pm, June 4, 2020 Technical Issues

EA_Cade replied to Origin Client Terminated Error
Hiya @aahaan77 Can you run through these steps please: Close Origin completely by right clicking the Origin system tray icon and selecting Exit. Make sure that Orig..
5:00 pm, June 4, 2020 Technical Issues

aahaan77 replied to Origin Client Terminated Error
Thanks for your response and help However, the problem still persists even though I followed the process mentioned by you. Please let me know if there is anything else I can do to fix this p..
5:30 pm, June 4, 2020 Technical Issues

Yyyyyyrrr4444333 replied to Opponent quits, but recorded as a loss!?!
What he quit i just scored our connections were fine we are owed the win please update this
5:30 pm, June 4, 2020 Technical Issues

EA_Cade replied to FIFA 20 account was banned for no reason. My account has nothing valuable, why?
Hi @qiruidai,Your account looks to be waiting on you to contact us so we can resecure it, it was only banned to protect it from the unauthorized users.Please reach out to an advisor here http://bit.ly..
6:00 pm, June 4, 2020 Technical Issues

EA_Cade replied to the connection to your opponent has been lost fifa 20 online friendlies
Hi @zSeeN9,Usually this happens when one of you is on an IPv6 address and trying to matchmake with an IPv4 connection.If this is the issue the best way to resolve it is to set a Static IP address to y..
7:30 pm, June 4, 2020 Technical Issues

EA_Cade replied to PS4 console comes on by itself..... why?
Hi @shattseek,That sounds like your console may need to be looked at, FIFA won't turn our console on randomly though it may start an update if your console is configured accordingly.Similarly, I've no..
8:00 pm, June 4, 2020 Technical Issues

qiruidai replied to FIFA 20 account was banned for no reason. My account has nothing valuable, why?
Need help I tried, my cases were closed. I don't see any solutions. Can you help me with this?
9:00 pm, June 4, 2020 Technical Issues

EA_Cade replied to Getting Disconnected
Hi @kingshukd07,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/conn..
9:30 pm, June 4, 2020 Technical Issues

EA_Cade replied to What's is the solution of block transfer in fifa 20
At the moment the following languages are supported on Answers HQ: English Deutsch Español Français Russian Português Jezyk polski Italian Nederlands I..
10:00 pm, June 4, 2020 Technical Issues

spoopynat replied to Worse connection in friendlies than rivals
I appreciate the help, hopefully this is the photo you’re looking for. I’m currently ordering a longer LAN cable so I can move my booster closer to my router to further improve my connection. I do..
10:30 pm, June 4, 2020 Technical Issues

EA_Cade replied to Goal keeper moving out of goal
@LadderThe1st Hey there. I'm not seeing any similar reports of this, is there any way you can get us a video of this happening? -EA Cade
11:00 pm, June 4, 2020 Technical Issues

justjusticeHD replied to Goal keeper moving out of goal
I've tried screen recording this on 3 separate occasions and every time my Xbox conveniently doesn't record this incident. So I'll just describe it the opponent is running at my keeper from an angle I..
11:00 pm, June 4, 2020 Technical Issues

ClauD10SG replied to Fifa 20 wrong email
@EA_Barry i have the same issue, the email I never saw it before, then there's nothing to recover.
11:00 pm, June 4, 2020 Technical Issues

tonyjtr7 replied to Not able to connect EA servers through FIFA20
I have the same exact problem. Please help
12:30 am, June 5, 2020 Technical Issues

areederr replied to Kicked out of game
The same thing is happening to me, I have tried the connectivity steps, but it is still happening
3:30 am, June 5, 2020 Technical Issues

Thu1ani replied to Fifa 20 case #61200148
It’s been 4 weeks since I got hacked and lost everything. Be prepared to wait buddy.
4:30 am, June 5, 2020 Technical Issues

mattrod1967 replied to I have a problem with my old EA Origin account - I can't play online
Hello Im having the same problem right now it's telling me to sign in to an old account which It does not let me log into and now I can't even make a new account or something I don't know what to do?
5:00 am, June 5, 2020 Technical Issues

Baderamichal replied to Fifa 20 won't connect to ea server
I bought a game yesterday. I was able to log in to my old playstation account. However, when I turned on Fifa 20 automatically wants to log me in to some old EA Origin account with another old email t..
8:00 am, June 5, 2020 Technical Issues

mattrod1967 replied to Fifa 20 won't connect to ea server
Hello Im having the same problem right now it's telling me to sign in to an old account which It does not let me log into and now I can't even make a new account or something I don't know what to do?
8:00 am, June 5, 2020 Technical Issues

EA_Barry replied to Fifa 20 won't connect to ea server
@1L9E8E4 If you no longer have access to your email address, we can try to recover your account. Fill out our webform, and we’ll get back to you as soon as we can with more infor..
8:00 am, June 5, 2020 Technical Issues

EA_Barry replied to سوق الانتقالات في التطبيق مجمد
@iakolk At the moment the following languages are supported on Answers HQ: English Deutsch Español Français Русский форум Português Jezyk ..
8:00 am, June 5, 2020 Technical Issues

EA_Barry replied to Email unknow to log on EA, isn't mine.
@ClauD10SG If you no longer have access to your email address, we can try to recover your account. Fill out our webform, and we’ll get back to you as soon as we can with more inf..
10:30 am, June 5, 2020 Technical Issues

EA_Cade replied to SBC banned for 15 hours and counting
Hi @supafunkyone,As far as I'm aware, there is no such thing as an SBC ban. What happens when you attempt to submit an SBC? -EA Cade
11:00 am, June 5, 2020 Technical Issues

supafunkyone replied to SBC banned for 15 hours and counting
Its working again now mysteriously. It had an error message saying something along the lines of 'there was an error connecting to the ea servers. please try again'. Following this it would boot me off..
11:00 am, June 5, 2020 Technical Issues

MReza6 replied to SBC banned for 15 hours and counting
Hi there, have the exact problem now... wonder why is it happening?
11:00 am, June 5, 2020 Technical Issues

kianr58 replied to Fifa 20 won’t because my ea account in invalid
I'm the same. Been trying for 2 months to get this fixed and nothing works.the ea online help is garbage they are no help at all. I'm fed up now I been getting this game since fifa 97 but I thin..
11:30 am, June 5, 2020 Technical Issues

COYS88 replied to SBC banned for 15 hours and counting
I am also having this issue
12:00 pm, June 5, 2020 Technical Issues

EA_Cade replied to SBC Ban/Bug
Hi @Roomonster,What system is this happening on? -EA Cade
12:00 pm, June 5, 2020 Technical Issues

COYS88 replied to SBC Ban/Bug
I am having this issue too on PS4 and tried everything
12:00 pm, June 5, 2020 Technical Issues

JoexDD replied to Got normal Carlos Tévez during LATAM TOTSSF
I also received tevez conmebol card on Monday night when it should have been his tots. I went into a live chat and they said I never packed him and I won’t receive his tots card. I have screenshots ..
1:30 pm, June 5, 2020 Technical Issues

zidane739 replied to Ping spikes, game is unplayable
EA really sux, EA is matching me only vs germans who have their own servers(90% of my matches are vs them)... They should move the servers into a country with better internet connection...
1:30 pm, June 5, 2020 Technical Issues

EA_Cade replied to Speed up lag - unplayable game
Hi @timdadum,Speed up lag is a packet loss issue, it's caused by the game attempting to send data to us or your opponent and not being able to get through. You can resolve this 90% of the time by DMZi..
2:00 pm, June 5, 2020 Technical Issues

EA_Cade replied to How to Link PC Origin account with Playstation?
Hi @mibtehajkhan,Your FUT progress is locked to the platform it was earned on, it's not one team across all platforms. -EA Cade
2:00 pm, June 5, 2020 Technical Issues

EA_Cade replied to My Account has been suspended
Hi @AJSNAS710,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with a banned account over AHQ. -EA Cade ..
2:00 pm, June 5, 2020 Technical Issues

EA_Cade replied to Ingame Audio Channels
Hi @Teknosbeka,Thanks for the feedback, I'll see that it gets to the right teams. -EA Cade
2:00 pm, June 5, 2020 Technical Issues

EA_Cade replied to Fut champs registration
Hi @s2u222,I'm showing you redeemed your points during the 24 hour grace period for FUT Champions access last weekend and played no games. -EA Cade
2:00 pm, June 5, 2020 Technical Issues

AJSNAS710 replied to My Account has been suspended
Thanks I have sent a case in. Do you have any idea how long they typically take to answer? as I’d like to be able to play weekend league this weekend and need to redeem my points before tomorrow.&nb..
2:30 pm, June 5, 2020 Technical Issues