List Replies
EA_Cade replied to Disconnection in Squad Battles
@Other0ne Not showing any issues at the time of your post on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/fa..
2:30 pm, June 27, 2020 Technical Issues
Raybold96 replied to FUT 20 Game keeps freezing
Will deleting my profile delete my team on FUT?
2:00 pm, June 27, 2020 Technical Issues
MadRedPirahna replied to Kicked out of Fifa 20
Hello @Stingin_Roger67 This applies to career or online game?For online games I'd recommend trying the steps found in this article to help prevent this from happening in future. If you are g..
1:30 pm, June 27, 2020 Technical Issues
Koox6 replied to Can’t play fifa 20
@KobehBrine The same is happening to me, and I gave! Provided screenshots from 8 years proving that the email used is linked to my PSN ID. I always got the same response. Funny that all yomail.info em..
1:00 pm, June 27, 2020 Technical Issues
MadRedPirahna replied to an error connecting to FIFA 20 ultimate team
@fffffifffffaaHello!You need to have active PlayStationPlus subscription to access FUT.Do you have one? If you don’t have one these subscriptions or accounts, you won’t be able to access onl..
12:30 pm, June 27, 2020 Technical Issues
EA_Darko replied to Why is
Hey @rickwoowar when posting on AHQ we would ask that you keep it polite and constructive. It sounds like you may be having issues with your connection. It'll take you a couple of m..
11:30 am, June 27, 2020 Technical Issues
fffffifffffaa replied to an error connecting to FIFA 20 ultimate team
@fffffifffffaa * 2019
11:00 am, June 27, 2020 Technical Issues
MadRedPirahna replied to FIFA 20 KEEPS FREEZING AND STUTTERING FOR ME BOTH ONLINE AND OFFLINE
Hello @vishnupradhan At first I would recommend trying These Steps from PlayStation. Also, the PS4 might be overheating due to be in a closed space, so moved it to a more open space so it wo..
11:00 am, June 27, 2020 Technical Issues
MadRedPirahna replied to Where are my coins???
Hello @piobar1976 The first thing we'd suggest is closing/re-opening FUT a couple of times, as this can help to sync your team with the servers. Otherwise we'd advise speaking with an E..
10:31 am, June 27, 2020 Technical Issues
MadRedPirahna replied to FIFA Freezing during offline & Online gameplay. Fix needed.
Hey @vishnupradhan On what platform is this on?Thank You!/MadRedPirahna
10:31 am, June 27, 2020 Technical Issues
MadRedPirahna replied to When I click Fifa 20 play the game won't start.
Hello @ewijanarko1 Please run a DxDiag and attach it to a post.Can you try disabling the Origin in-game Overlay in the Origin Launcher and the Game Properties in your Library?Otherwise, try a Cle..
10:31 am, June 27, 2020 Technical Issues
mgts90 replied to Match under review, I’ve got a loss?
@EA_Cade Why don’t you? Used to be get the game back but now all of a sudden it’s a loss. Just seems that every time now it’s a loss and there’s no reason to lose connection to ea and then ins..
10:00 am, June 27, 2020 Technical Issues
aats87 replied to Fifa 20 error
Hi, Thank you for your reply. I have already tried the steps you said but no luck, so this is what happens.... When I send invitation or I get one for online friendlies and when I acc..
3:30 am, June 27, 2020 Technical Issues
timurtheboss replied to Clearly got hacked
Sue EA mate. Clearly their game is gambling and they provide no security for accounts. If real life money is used to purchase FIFA points and thats spent on packs, that means cards have a real life va..
2:30 am, June 27, 2020 Technical Issues
timurtheboss replied to Goalkeepers are useless but great for my opponents
If you actually say 'lets troubleshoot your connection' then please do one. Because that is now an automated response by you guys.
2:00 am, June 27, 2020 Technical Issues
pascalonegames replied to Tactics are totally broken
The movements of your team depend on the opponent's tactic.The principles of real football do not work in the game.FIFA 20 is not for real football lovers, it's only an arcade game.I prefer Football M..
10:30 pm, June 26, 2020 Technical Issues
vishnupradhan replied to FIFA Freezing during offline & Online gameplay. Fix needed.
Hey man I've been going through the exact same problem. Every other game on my PS4 runs well with absolutely zero issues but when it comes to fifa it keeps freezing and stuttering like you said and ca..
10:00 pm, June 26, 2020 Technical Issues
aseelyako replied to Why it’s Disconnecting when I am playing rivals match at the mid of the game
@EA_Aljo I did all this steps and I bring a technician guy to fix my internet, modem and cable. Everything had been fix. That was not happening before 2 or 3 weeks and is not happening with the other ..
9:00 pm, June 26, 2020 Technical Issues
prath11 replied to An error occurred download the fut squad updat
cleared the Mac addressuninstalled the gamedeleted profile on Fifa Reset console
8:00 pm, June 26, 2020 Technical Issues
EA_Cade replied to An error occurred download the fut squad updat
Hi @prath11,Sorry to hear it. What have you tried so far? -EA Cade
7:00 pm, June 26, 2020 Technical Issues
Myshu05 replied to Fifa 20 freeze online
Just in fifa 20 i have this problem, and yes i'm on wireless, i did the repair for fifa 20 and i tryed with a cable,for now works fine, i just need a longer cable. Is wierd because until now i wa..
6:30 pm, June 26, 2020 Technical Issues
Blejac09 replied to FIFA 20 FPS drop by 10 fps for 1 sec during gameplay
Hi @EA_Cade, Thank you for proposing a solution.Unfortunately, issue is still present. I have also tried playing in DX 12 mode (forgot to mention this), but it is much worse. Any other ..
6:30 pm, June 26, 2020 Technical Issues
EA_Cade replied to Fut champs hasnt worked this week
Hi @Ljlgooner,I'm showing that you redeemed access during last weekends FUT Champions and played no games. Please remember that there is a 24 hour grace period once the competition starts to redeem ac..
4:30 pm, June 26, 2020 Technical Issues
EA_Aljo replied to Division Rivals Disconections
Hi there, @Knaves_Wise. I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them c..
4:30 pm, June 26, 2020 Technical Issues
EA_Aljo replied to Fifa 20 error
Hi there, @aats87. Can you give me some more details? What happens when you try to play an online friendly match? Also, are you on a wired or wireless connection? If this just started happ..
4:30 pm, June 26, 2020 Technical Issues
EA_Cade replied to Trouble with Bruno Fernandes rewards
Hi @correalopera,This has been sent up to the FIFA team for investigation. -EA Cade
4:30 pm, June 26, 2020 Technical Issues
EA_Cade replied to Summer Showdown Vote server problem HELP!!
Hi @united81085,Sorry for the delay, not seeing any issues with this SBC reported on our side. Is this still happening? -EA Cade
4:00 pm, June 26, 2020 Technical Issues
EA_Cade replied to FIFA 20 FPS drop by 10 fps for 1 sec during gameplay
Hi @Blejac09,You might have better luck locking the FPS in the Nvidia Control Panel under Manage 3D Settings, Program Settings - FIFA 20. Make sure you have Vertical Sync set as ON and set Max Frame R..
4:00 pm, June 26, 2020 Technical Issues
EA_Cade replied to PS$ FIFA 20 Online Tournaments bug formation and tactics
Hi @david130585,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a career mode save file. Then let me know if this ..
4:00 pm, June 26, 2020 Technical Issues
kieran19921 replied to Fut champs registration
@EA_Cade Thanks👍👍
4:00 pm, June 26, 2020 Technical Issues
EA_Cade replied to Match under review, I’ve got a loss?
Hi @mgts90,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This process is..
4:00 pm, June 26, 2020 Technical Issues
utkarsh_lohray replied to Can't play FUT game cause of captcha challenge
Whenever I start a match, A captcha pops up but doesn't load.The error says,"Please refresh the page.If the verification challenge is not working, your device might not support loading the verificatio..
3:30 pm, June 26, 2020 Technical Issues
EA_Aljo replied to Why it’s Disconnecting when I am playing rivals match at the mid of the game
Hi there, @aseelyako. Let's see if we can get these disconnects to stop occurring. First, are you on a wired or wireless connection? Also, what system are you playing on? Has it bee..
3:00 pm, June 26, 2020 Technical Issues
MadRedPirahna replied to Hacked acount now banned
Hello @harsin3000 Sorry to hear that.Unfortunately here on Answers HQ, We cannot help you with this problem. You will need assistance from EA Support.If you believe that your account has been com..
2:30 pm, June 26, 2020 Technical Issues
Atahann17 replied to i have a problem with fut draft
It is so ironic that you dont even know the cheat that used for last 3 years. And sending connection solution link
1:30 pm, June 26, 2020 Technical Issues
mdi91 replied to DISSCONECTING FROM FUT CHAMPS
Same issue. In last 5 games my opponents disconnected 3 times and I did twice. Trying to connect to EA chat for last 30 min no luck. I think is more EA servers issue as I never had DC before and I pla..
1:30 pm, June 26, 2020 Technical Issues
col12121975 replied to I GET DISCONNECTED FROM RIVALS MATCHES AND COUNTS AS A LOSS!!!
I'm on PC (hardwired) and i've had 3 DC's rivals and 1 in draft in the last 24 hrs. DC's have been happening for a while on all platforms to hundreds if not thousands of players, and we all..
12:30 pm, June 26, 2020 Technical Issues
merttasar1 replied to i have a problem with fut draft
@EA_Darko i dont have an problem with my connection fifa give me low chemistry squads and connection is gone and i have to get my coins
11:00 am, June 26, 2020 Technical Issues
MadRedPirahna replied to Banned from transfer market
Hey @Lukebcfc2 Your transfer market won't be banned in FIFA 21Thank You!/MadRedPirahna
9:30 am, June 26, 2020 Technical Issues
MadRedPirahna replied to I GET DISCONNECTED FROM RIVALS MATCHES AND COUNTS AS A LOSS!!!
Hey @jorgetaylor15 On what platform do you play?If you are playing wireless , test by Ethernet cable and see if it still disconnects first. Thank You!/MadRedPirahna
9:30 am, June 26, 2020 Technical Issues
Lukebcfc2 replied to Banned from transfer market
I've been waiting for an answer for over a week. I just want to know if I will be banned for fifa 21 if so then I won't purchase it
9:00 am, June 26, 2020 Technical Issues
EA_Darko replied to Bought a player and he disappeared as the coins
Hey @marquesone11 for any missing items you will need to speak with one of our chat support advisers who will be able to advise you further. You can contact our live suppor..
7:30 am, June 26, 2020 Technical Issues
EA_Darko replied to i have a problem with fut draft
Hey @merttasar1 it sounds like you may be having issues with your connection. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.c..
7:30 am, June 26, 2020 Technical Issues
xxsunyuvxx replied to how does the investigation team take regarding ac hack and fut market ban?
@EA_AljoI was hacked, waited 4 weeks for a response via Email. I got it today and it said that I need to choose the contact via phone option. But I can't do that anymore because, my account has been s..
7:00 am, June 26, 2020 Technical Issues
stagiermerlin90 replied to how does the investigation team take regarding ac hack and fut market ban?
They said I would be informed ASAPcan you give me an estimation as per the previous similar cases
6:30 am, June 26, 2020 Technical Issues
agentCGBSpender replied to Why isn’t everton a commentary name on pro clubs?
Doesn't sound like Anthem idk
1:30 am, June 26, 2020 Technical Issues
aseelyako replied to Randomly disconnected in division rivals matches
@UTon007 Omg i have same issues i loss all my skill rating and am at division 10
11:30 pm, June 25, 2020 Technical Issues
giomarboy09 replied to FIFA 20 installation in progress
hi, i have the same problem did yall find a solution?
10:00 pm, June 25, 2020 Technical Issues
