List Replies
347679 replied to Can't join my friend's lobby
Were u able to fix the problem ?
1:00 am, March 19, 2020 Technical Issues
Psychopat215 replied to Can't join my friend's lobby
When I invite him, he sees an Origin invite to game in the right down corner as usual, and when he accepts it, it says that the connecting to game is in process and he may continue by pressing "A" but..
1:00 am, March 19, 2020 Technical Issues
EA_Cade replied to Can't join my friend's lobby
@Psychopat215 Hey there, what is he seeing on his side when you invite him? -EA_Cade
1:00 am, March 19, 2020 Technical Issues
mattgodding26 replied to Ea cant process my result and other connection issues
Ps4
10:00 pm, March 18, 2020 Technical Issues
EA_Cade replied to Sezon sorunu ???
At the moment the following languages are supported on Answers HQ: English Deutsch Español Français Russian Português Jezyk polski Italian Nederlands I will ..
9:30 pm, March 18, 2020 Technical Issues
EA_Cade replied to Ea cant process my result and other connection issues
Hi @mattgodding26,Sorry to hear it what system are you playing on? -EA_Cade
8:30 pm, March 18, 2020 Technical Issues
AmazingMan1021 replied to Match disconnection
But it should of counted as a win but it counted as a loss and it lowered my division rival skill rating as well. Also this not the first time this has happened to me
8:00 pm, March 18, 2020 Technical Issues
EA_Cade replied to Fifa 2020 Error PS4
Hi @ReginaCR7,Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade
7:30 pm, March 18, 2020 Technical Issues
EA_Cade replied to fifa 20 Transfer market ban
Hi @thejokarq832, Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed. We cannot assist with a banned account over AHQ. -EA_Cade ..
7:30 pm, March 18, 2020 Technical Issues
EA_Cade replied to HACKED - Problem with login to EA-server
Hi @Kroonboorg,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3. M..
7:30 pm, March 18, 2020 Technical Issues
EA_Cade replied to Fifa Online Connection Error
Hi @Assasinboy772,Not showing any issues with your account, this still happening? -EA_Cade
7:30 pm, March 18, 2020 Technical Issues
EA_Cade replied to Match disconnection
Hi @amazingman1021,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This pr..
7:30 pm, March 18, 2020 Technical Issues
Dan12Kings replied to Online play with some kind of a glitch
Thank you!! That was the problem and solved it, not sure how that happened if I’ve never touched those accessibility settings. I had tried everything from restarting my PS4 to restarting my router a..
6:30 pm, March 18, 2020 Technical Issues
Rsbhsingh replied to FIFA 20 PC : computer reboot
Im having the exact problem, but my problem is only during career mode, PC just restarts without any crash or error. Please let me know if you find a solution.The closest ive got is a full PC format, ..
6:00 pm, March 18, 2020 Technical Issues
ReginaCR7 replied to Fifa 2020 Error PS4
This is the error of Fifa 20
5:30 pm, March 18, 2020 Technical Issues
EA_Cade replied to CONMEBOL Libertadores and Sudamericana leagues on companion but not console
Hi @wilmotheworm,Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade
5:30 pm, March 18, 2020 Technical Issues
SpicyMemezz replied to My account was banned for 72 hours due to my club
@BGAlumFIFA I cant even log into ea servers. I contacted an ea supervisor they said theyll look into my vase but nothing has happened
5:00 pm, March 18, 2020 Technical Issues
BGAlumFIFA replied to My account was banned for 72 hours due to my club
@SpicyMemezz Try changing your club name.
5:00 pm, March 18, 2020 Technical Issues
T-Ultimatus replied to My account was banned for 72 hours due to my club
@SpicyMemezz still??? View in thread
5:00 pm, March 18, 2020 Technical Issues
EA_Cade replied to Career mode financial takeover
Hi @lukecun11,Best I can advise is to sim a few weeks to see if the Financial Takeover shows up. If not, check other save files to make sure it wasn't redeemed there. We have no ability to grant conte..
4:30 pm, March 18, 2020 Technical Issues
Bachmann360 replied to FIFA 20 PC - controller buttons are messed up
@imhoufis What Controller are you using?
4:30 pm, March 18, 2020 Technical Issues
melgarion replied to Error Connecting to FIFA 20 while playing a game on PS4
I thought you said this issue has been resolved? The other thread relating to this same issue had 314 replies and you locked it??
4:30 pm, March 18, 2020 Technical Issues
gil7mu replied to Error Connecting to FIFA 20 while playing a game on PS4
same problem here it all started after the last update.
4:30 pm, March 18, 2020 Technical Issues
Bachmann360 replied to Xbox One Controller not working properly on PC Fifa 20
@EA_Cade I had DS4 Windows but deinstalled it yesterday. Still doesn't work.
4:30 pm, March 18, 2020 Technical Issues
EA_Cade replied to Xbox One Controller not working properly on PC Fifa 20
Hi @Bachmann360,Make sure you don't have any programs like X360ce or DS4 r the like running as well, the Xbox One controller is natively supported by Windows 10 and doesn't require them. ..
4:30 pm, March 18, 2020 Technical Issues
EA_Cade replied to MS
Hi @TSAMET61,Odd. Is this on PC with DS4 or PS4? -EA_Cade
4:30 pm, March 18, 2020 Technical Issues
EA_Cade replied to Unable to connect to fut account
Hi @KNGFUS,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connectio..
4:00 pm, March 18, 2020 Technical Issues
joao6verde6 replied to Error Connecting to FIFA 20 while playing a game on PS4
Hi! Thanks for your answer. Please find attached a screenshot of my test internet connection on PS4. I have been playing FIFA since November and I never had this type of pro..
4:00 pm, March 18, 2020 Technical Issues
htown15 replied to I can't list transfer list players on FIFA Ultimate Team
I have attached a screenshot. I can sell players that I have purchased in the transfer market. However, I cannot sell any players that I have acquired through the Bronze / Silver / Gold Packs. ..
4:00 pm, March 18, 2020 Technical Issues
adrien33000bdx replied to Controller in play online (PC)
Thanks for your replu ! When I want to play a game online, the keyboard has the place of Player 1 and I can't find a way to make it my controller. When I invite a player, my controller is well re..
4:00 pm, March 18, 2020 Technical Issues
EA_Cade replied to Online play with some kind of a glitch
Hi @Dan12Kings,Check your accessibility settings on the main menu, make sure you don't have the text to speech box ticked. -EA_Cade
3:30 pm, March 18, 2020 Technical Issues
EA_Cade replied to I can't list transfer list players on FIFA Ultimate Team
Hi @htown15,Odd, can you give me a screenshot of this please? -EA_Cade
3:30 pm, March 18, 2020 Technical Issues
EA_Cade replied to Transfer window freezes
Hi @PalZsolt83,Sorry to hear it, the game locks up on transfer deadline day completely? -EA_Cade
3:30 pm, March 18, 2020 Technical Issues
imhoufis replied to FIFA 20 PC - controller buttons are messed up
Yes, I tried :/ I uninstall and install again FIFA20, delete all files, uninstall ORIGIN and still have the same problem. I tried another game if the gamepad works there and it works fine. I do not wa..
3:30 pm, March 18, 2020 Technical Issues
EA_Cade replied to FIFA 20 PC - controller buttons are messed up
Hi @imhoufis,Can you try deleting the file called settings out of the FIFA 20 folder inside the My Documents folder please and let me know if that helps? -EA_Cade
3:30 pm, March 18, 2020 Technical Issues
EA_Aljo replied to Unable to connect to the servers FIFA
Hi there, @Lucawarren3. I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them c..
3:30 pm, March 18, 2020 Technical Issues
EA_Cade replied to Accidentally quick sold my prime puyol
Hi @Martim1801,We won't be able to assist in that case unfortunately. -EA_Cade
3:30 pm, March 18, 2020 Technical Issues
EA_Cade replied to Controller in play online (PC)
Hi @adrien33000bdx,What do you mean, can you show us a screenshot by chance? -EA_Cade
3:30 pm, March 18, 2020 Technical Issues
EA_Cade replied to Error Connecting to FIFA 20 while playing a game on PS4
Hi @joao6verde6,Can you grab us a screenshot of your PS4 network screen showing the up/down speeds and NAT type please so I can take a look? -EA_Cade
3:30 pm, March 18, 2020 Technical Issues
EA_Lanna replied to Connection
Hi @Alvaryux, Let's try to improve the connection there. Could you take a look at this EA Help article and give all of the troubleshooting steps in there a go please? Thanks, ..
3:00 pm, March 18, 2020 Technical Issues
EA_Aljo replied to loss of coins
Hi there, @Evanmanukearney. Try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. They'll look into this for you. ..
3:00 pm, March 18, 2020 Technical Issues
ChiraaKitteh replied to Forfeit = Draw
@richie-mccaff This got mistakenly posted in the Anthem forums, instead of the FIFA forums.@EA_Cade ________________________________________Just another gamer hoping to help.L..
3:00 pm, March 18, 2020 Technical Issues
EA_Lanna replied to Transfer ban
Hi @Hamm4ers, The Support team are correct. There won't be anything the Support team can assist with aside from sharing that the Terms of Service investigate account bans and confirming that yours is ..
3:00 pm, March 18, 2020 Technical Issues
EA_Cade replied to Game feezes at Hospitality management almost every time
Hi @aronwt,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a save file. Then let me know if this persists? ..
3:00 pm, March 18, 2020 Technical Issues
EA_Cade replied to EA Servers disconnect for no reason during a game
Hi @JacksonMagic101,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This p..
3:00 pm, March 18, 2020 Technical Issues
EA_Cade replied to No XP from playing FUT Games
Hi @SuitableEntree7,That's correct, you receive XP for the Objectives you complete not the games played in FIFA 20. -EA_Cade
3:00 pm, March 18, 2020 Technical Issues
MorganFretwell18 replied to 0x803f80
I am experiencing the exact same issue. How did you resolve this in the end as i paid 59.99 originally im not paying another 30 to buy the same game again!?
2:30 pm, March 18, 2020 Technical Issues
Mr_Giallorossi replied to I have a monitor144hz but I can only play 60 fps
@Maaxiiis make sure that your frame rate option in your game settings is set to no limit on fps
12:00 pm, March 18, 2020 Technical Issues
Bach_Arsenal837 replied to problem entering online game
ps4 pro fifa20
4:30 am, March 18, 2020 Technical Issues
