Hi guys,
Last night i downloaded FIFA 20 Ultimate version + EA access to start playing with the 10hours pass.
This morning when I first started FUT, it didn't connect me to my past account from 2014 (I didn't buy FIFA 19 but still manage to connect my account on it a while ago). Now I have a whole new team created in Sept 2019, called "Wigan county". I didnt event get the chance to change my team's name.
Besides I didn't get any packs except for the first one + 1 loan player.
Now I just realised I can't connect to Fifa 20 web app as they're saying : "sorry trial access users cannot use the FIFA 20 Companion App or Web App. You must purchase a full copy of FIFA 20 and login to FUT on your Console or PC before you can use Companion Apps."

Well I bought the full version (Ultimate). PLEASE HELP

I don't get it. Is anything wrong with EA access ? FIFA companion ? 
I just want my team's name, my packs and the my old "Est. DEC 2014"