Mikimuster3 replied to Account Hacked and Now I'm Banned

Hello @balloman2001!

First off, let me start by saying welcome to EA’s “Answer HQ”.
Answer HQ isn't just an ordinary message board or support center. It's a new approach to our community experience and a fun way of helping other players or to get answers (from players & experts)and get back in the game!

 


I am very sorry for your inconvenience. I can understand your problem and I treat it like a serious matter. But unfortunately here at Answer HQ, we are not EA. We are only a community-based forum board for giving/helping mutual assistance. It is necessary that you contact EA like it is described in the links I provided below!

First, please see these official links about BAN:
https://help.ea.com/help/account/i-think-somebody-hacked-my-origin-account-what-can-i-do-now/
https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/

  ^Sorry, there is no other way than the links above!

 

Then, see these official links about HACKED ACCOUNT:

https://help.ea.com/en/help/account/i-think-somebody-hacked-my-origin-account-what-can-i-do-now/
https://help.ea.com/en-us/help/account/im-locked-out-of-my-ea-account/

 

 


Additional useful reading:

 

Read this to make sure it never happens again:
https://help.ea.com/article/how-to-maintain-account-security

Make sure you do this to keep your account safe ...Enable Login verification:
http://help.ea.com/en/article/origin-login-verification-information/

How to stay safe online:
http://help.ea.com/ca/article/how-to-stay-safe-online/

 

General help on how to contact an Advisor:
http://help.ea.com/en/article/contact-ea-help/
http://help.ea.com/en/article/how-to-attach-a-file-to-your-ea-help-ticket/

Yours sincerely, Mikimuster3
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
I am a volunteer and not an EA employee.
"XP" button = reward someone's effort! (this is like saying "Thanks")
"Accept as Solution" = important for other players with same problem!
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Posted in Technical Issues

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Fifa 20
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