EA_Cade replied to Lost my FUT founder
Hi @Testave,

Your Est. date will reset if you skip a year in the franchise or if you don't reach a certain threshold of games played before the next game releases.

As you only played around 20 games in FIFA 19 on the Xbox One your account lost it's eligibility status to have the Est. date and returning user packs.
-EA_Cade

Posted in Technical Issues

Comments
Fifa 20
Enjoy more control over the Decisive Moments that determine the outcome of every match in FIFA 20. FIFA 20 is an upcoming football simulation video game published by Electronic Arts as part of the FIFA series. It is the 27th installment in the FIFA series, and is set to be released on 27 September 2019 for Microsoft Windows, PlayStation 4, Xbox One, and Nintendo Switch.
Search Replies
Search Replies by entering your search text above.