So ... for everyone who has this same issue, after long wait and long chat sessions with EA support, nothing useful was provided, so i decided to look somewhere else, I've found the issue, it's something EA didn't make it clear, its about the region, my PS account is a USA account, and I've bought the EMEA Fifa CD, so it's not the same region, for some stupid limits from EA, a user can't redeem FIFA points from another region, so if u have USA account and you moved out of the US and wants to buy/redeem something, u won't be able to do it unless u get the US region (Something).

i had to sell the FIFA i have and buy it again from US store, so I could get my FIFA point

Thanks, EA for NOTHING and for making it hard of ur customers year by year...