BeastManMania replied to didn’t receive my twitch rewards

I have linked my twitch prime and my ea account and it says my free pack has been claimed. Yet when I go on the game there is no free packs there to be opened 

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Fifa 20
Enjoy more control over the Decisive Moments that determine the outcome of every match in FIFA 20. FIFA 20 is an upcoming football simulation video game published by Electronic Arts as part of the FIFA series. It is the 27th installment in the FIFA series, and is set to be released on 27 September 2019 for Microsoft Windows, PlayStation 4, Xbox One, and Nintendo Switch.
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