Product: FIFA 20
Platform: Xbox one
What is your gamertag/PSN ID? GOODMAN27
Which mode has this happened in? FIFA Ultimate Team
Which part of the mode? Squad Building Challenges
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 06/13/20
What time did you see the bug? (HH:MM AM/PM) around 1:30 US
What is your time zone? EET (ART) - Eastern daylight time
How often does the bug occur? Rarely
Steps: I did the guaranteed ultimate totssf sbc yesterday when there was an issue with the pack rate. Today i checked your twitter and saw that people who got affected by that bug get rewarded with another pack. I did not recieve that pack yet.
I got a pack with a wrong pack rate and did not get the other pack.
What should be happening instead? I should get a guaranteed ultimate totssf pack with a normal pack rate