I feel ur pain my man i have the same issue as well, the only difference is that i got hacked they took all my coins sold all the players....I v sent an email to EA to let them know the situation and help me if they can....U know what happened 3 hours later????I got Transfer Market Banned for transfering coins apparently when 3 hours ago iv sent 2 or 3 emails that i got hacked!!!
HAVE FUN AND ENJOY FIFA 20 All!!!