@EA_Cade do you think I didn't? Since Fifa 20 started in Ea access I already spent about 2 hours talk with customer Service + another hours on chat. Noone So far helped me and I think not only me, there is a lot of ppl with same issue. I call every 2nd day and non stop heard you need to wait. Some advisor said they don't have that problem on their bug list! 

I have my brand New Fifa 20 at home and don't know if I should open it or send back to shop for refund. I really wanted play that game, I subscribe Ea access to play 10 but this error and no help for 7 days stopped my hype!