EA_Andy wrote: »

We've seen the reports on this and are looking into it.

In order to investigate further it would be helpful to get some more info:

- platform
- Gamertag / PSN ID / Origin ID
- Timestamp of when the XP wasn't added (Time, date and your timezone - needs to be accurate and up to date)
- Which objective did you not receive xp from

@EA_Andy

The problem is not that we don't receive the XP it's generally when we try and claim the award, an error is caused stating that FUT needs to close then when you log back in the XP has been lost but the objectives stay completed.
I have also lost XP by just signing out of FUT for a moment then when I have re logged in I have lost XP.

PS4
Baldbag
GMT

Its happened at levels 3,4,9 and 10 not sure about the exact time stamp but the last time it happened was around the time I created this original post.

Not sure on exact objectives but I've only been playing since 9am Friday morning.

Lost around 6-7000 since Friday