There is something wrong at their server ends. Lots of people across platforms are experiencing this. I had to organize a static IP from my ISP to try as a final result to fix this and guess what? It has not worked. 

The tech guys at EA WILL NOT HelP!! they will make you reconfigure your entire backend data, ask you to jump through hops and make you do all types of tests and send them tests and then they will tell you its a high ping or there are many timeouts and blah blah but the reality is they don't know why it is happening, instead of flagging this higher up and trying to give us some legitimate insight they keep sending emails with a number of "Troubleshooting" options, which none work. Also, the chat hosts on the tech side are TERRIBLE - I don't know worldwide but the Indian tech guys - WOW they are bad.