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@jacobclews wrote:

I was trying to play FUT champs and entered into a match, I was in the loading screen before the match, the game crashed and sent me back to the main screen. I have hard wired connection with super fast broadband, my internet did not cut out and was working fine, the game itself crashed. This resulting in me losing a match on FUT champs, i assumed that the match would be under review and that I would have it reimbursed so I could replay the game? So I carried on playing my matches and went on to win 19 games, with my one spare game I would hit 20 wins and get greater rewards. I am wondering if I will get this match back before the weekend league is over and if not, will I be compensated for the issue? Packs? Fifa points? Coins? A rare card? Anything at all please as I don’t see how this is my fault and why I should lose out because of an issue with the game.

 

Thanks.

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Note, this is for FIFA 20 on Xbox One