Hi @EA_Cade,

It happens when I open the game, and it happens all the time. I can't even leave that window by pressing the X button. I need to close it by using PS4 gamepad option; first cliking on PS icon on gamepad then Options and then Close the App. When I test the internet connection by using PS4's Settings that screen closing and it lead me to the main menu of the game.Then I'm trying to connect on the main menu, but it keeps me waiting on the same window.