@willyz123 my case took 7 weeks and then they will accuse you of coin distribution, after 7 weeks waiting, i was pretty pissed off with them, so they told me i would have a answer in an hour. and yesss they accused me of things i did not even know it exist. so basically they let you wait for 3 weeks but they could resolve it in an hour. EAHELP will not help you. i am looking world wide how many cases EAhelp messed up, I can tell you 95% of the cases involved hacking, will never been resolved , it's easier to accuse someone of wrongdoing then resolve your problem and go after those hackers.. I reached out to a television station who is interested in investigate this.