I was randomly banned 2 days ago, happened to me last year too, last year i was wrongly banned for coin distribution. No idea how they came to this conclusion.

When Terms of service reviewed my account they lifted the ban but I got no apology or any kind of compensation.

I like have spent time on twitter, live chats etc trying to get my transfer ban lifted to be told only Tos can deal with this and it could take 72 hours to get a responce.... currently 48 hours into this ban missing out on weekend league

EA should review an account before banning it, not ban an account then spend 3 days reviewing.

Purely poor customer service.

Alex