Same happened to me, it's ridiculous.

I sold an icon, he went for a profit but for less than others around the same time (I have proof of this) then with those coins I bought a TOTSSF item.

Got a coin wipe of 2.5m coins I had taken months to get. I had nearly 8m at one point because I got lucky with market fluctuations and from rewards.

They have effectively stolen my coins.

Never broke any rules!!! Not even responding to my request to speak to someone.

They sent me a similar message 5 years ago when I only played career mode, which just shows their system is flawed.

I'm 41 years old, if I want coins, I'll buy Fifa points and I have done, not illegally buy coins from a 3rd party. I'm livid! This company that we trust with our money and information have thoroughly left me down and probably you as well.