EA_Barry replied to Used EA origin code
Make sure you are logging in to the correct Origin account.
If you are sure you are doing that, contact us as below and we can check your account, thanks.
Click the following link to get started: https://help.ea.com/en/contact-us/
For help with contacting an Advisor, please see this link: https://help.ea.com/en-us/help/faq/contact-ea-help/
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