I made Alexander Arnold's potm sbc card in the ps4 fifa20 ultimate team. However, no dynamic image is currently created.

I've been having this problem for about a month.
The point is that this problem doesn't happen to all users.
This problem is occurring for some users.
This is a very serious bug.
And dynamic images are created in mobile apps or on the web.
But not in in-game.
I really want to have a dynamic image.
This case has not been fixed for a long time.
I like FIFA very much. But I'm very sad about this.
Please fix this problem.

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