This is the fifa norm. They won't fix it until about 2 months before fifa 21 (go to fifa 19's forums and you'll see a message from them saying they're working on input lag/awful servers, roughly 2 months before fifa 20). You could also start a case asking about this but all you'll receive is a template message along the lines of 'sorry to hear about your problem. as a fellow gamer, i understand your pain. i will forward this to the relevant department [who will ignore your concern].

To put it bluntly, it's EA, so expect nothing until the company who sells the license (FIFA) finds it unacceptable e.g. Battlefront 2 where EA were forced to change their money-grabbing setup. It being FIFA though, I suggest you look at their court cases/ prosecutions for how likely that's going to be.