Product: FIFA 20
Platform:PC
What is your gamertag/PSN ID?
Which mode has this happened in? FIFA Ultimate Team
Which part of the mode? Transfer Market
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 09/19/2019
What time did you see the bug? (HH:MM AM/PM) 23:30
What is your time zone? IST - GMT + 5:30
How often does the bug occur? Occasionally (10% - 49%)
Steps: How can we find the bug ourselves? It is random certain people have had same issues as me over the internet (reddit in special)
What happens when the bug occurs? The established date got reset, had to set up a new club, did not get loyalty packs.
What should be happening instead? Est. Date should've carried over, should've received loyalty packs and kept the club name.

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For reference I have played over 100 games on FIFA 19 and the customer service rep said my account is in good standing and this is a bug that has been brought forward by many others on chat and should be fixed fairly soon and asked me to file a bug report for the same. Hope this issue is taken care of and we can get our loyalty packs and Club Est. dates back.