Hey @deandjdean 

Sorry to hear about that. On what platform is this on?

If you can log in on other accounts, this indicates a problem with your account. In this case, it's best to contact EA Game Adviser.

To contact an adviser please follow the steps below: 

1. Click on the following link: http://help.ea.com/
2. Make sure you are logged in (top right corner) and select 'Help with Game'
3. Find the affected game.
4. Select 'Contact Us' at the bottom right on the new page
5. Select your platform and then 'Next' 
6. Select topic from the drop down menus, type in a short description of your issue and select 'Next'.
7. Select a contact option. Please note that available contact options do depend on your country settings and time of day.

Thank You!
/MadRedPirahna