Button delay unplayable

Is no 1 from ea going to explain why the game is playing unbelievably bad again players can't run shoot pass or tackle it's not connection x box live said that's OK ea help said game is working fine and sound but still button delay slow sluggish players how are you ment to play football when you can't do the things that's listed above is a joke we pay for this and it's broken not 1 person from ea can explain or will explain  this they say check connection which as said I have so what is causing complete loss of control of players it's pointless playing this game until ea fix it. I would like ea to come and explain the ongoing problems gamers would rather ea sorted the game play out and stop worrying about money spinning promotional weeks you don't need special cards if the game play is this bad im sure ea make enough off there customers so please provide the game and services we expect for our hard earned money. 

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Fifa 20
Enjoy more control over the Decisive Moments that determine the outcome of every match in FIFA 20. FIFA 20 is an upcoming football simulation video game published by Electronic Arts as part of the FIFA series. It is the 27th installment in the FIFA series, and is set to be released on 27 September 2019 for Microsoft Windows, PlayStation 4, Xbox One, and Nintendo Switch.
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