Cant login to Ultimate Team
Hello, after my account suspended and reactivated for security reason, i cant log in to ultimate team. Other modes of the game are working well. After i try mobile app and webapp, for the same reason cant log in. I talked to 3 people on the live support, but none of the methods they recommended did not work. Pls help me.
Platform: ps4
- i try all troubleshooting (delete profile, other dns, hotspot connection etc.)
Posted in Technical Issues
author_link
https://answers.ea.com/https://answers.ea.com/t5/user/viewprofilepage/user-id/29598766
source_url
https://answers.ea.com//t5/Technical-Issues/Cant-login-to-Ultimate-Team/td-p/9038809
lil_deer7 replied to Cant login to Ultimate Team
I have the almost exact same issue. Recevied the following mail 94 days ago):
Hello,
We've noticed some unusual activity on your EA account.
To help keep your account safe, we've locked it down until we can be sure you're the only person with access to it. During this period you will not be able to log in to your EA account or the online portions of our games.
What this means
Get in touch with us so we can help secure your account and check that no unauthorised changes have been made.......
I got in touch with 3 advisors. Followed their steps and the trouble shooter but non of them fixed the problem. I created 4 cases! All of them are labeled resolved, which is nos true. Im still presentig the problem and cant log in, not for any of the online feature modes.
PLATFORM PS4.
THIS IS THE SECOND TIME IT HAS HAPPENED
Today im trying to reconnect with EA help and al channels are busy. For every option. Im attaching 2 examples.
7:30 pm, May 1, 2020 Technical Issues
EA_Cade replied to Cant login to Ultimate Team
Hi @serkanyil,
Sorry for the wait. Is this still happening?
2:30 pm, May 1, 2020 Technical Issues