I've persisted and persisted and persisted with this pile of trash game. And I'm genuinely at my wit's end with it. I try speak to EA on chat I never get a window. I've emailed I never get a response, I've tried to phone I get no answer. Like what the hell am I supposed to do. My issue I'm having is I'm fighting gameplay. So instead of playing against other teams I'm basically playing against the game because nothing works. I can aim forward for a pass and at times they will pass it sideways, backwards or do something totally random. If I score a goal, my gameplay becomes a slug fest. My players move like they're a bus at a roundabout, the opponent players however still sprint like Bolt. If I intercept 10 times out of 10 the opponent will still keep the ball, if I try to cross it will hit his player, if I try to pass it will intentionally hit it at his players. If he shoots the deflections always land back to his players. I find myself in endless games just having to defend and not get out of my half, every pass made is to him then the ball comes straight back at me. I can have players with 99 passing but they cannot pass 2 foot to each other. I've read nothing but bad things with FIFA, and even worse with their support team. So I'm running out of options and I need this issue sorting. I watch YouTube gameplay and I'd give anything to have a game as smooth as theirs. I've spent around £500 this year and the best player I've packed is Winter Refresh Areola who was worth 99k, prior to that my best player packed was De Gea who sold for 50k. I've a friend who has spent about £100 and he's packed 6 icons, and God knows how many players 200k upwards. My pack luck and gameplay has never suffered so bad. From September on the games release to now I've gone through two Xbox controllers, and had to invest into an Elite 2 to help prevent me from smashing that up. But of course EA have no interest in this matter, and they have no intention to solve any issues. So I've to just sit here, screaming at my screen, losing my rag at how much of a pathetic excuse this game is. I'm not a sore loser and can be humble in defeat to a better team or a better player. But when I'm losing to teams I physically cannot lose to, all because my gameplay is slow, inconsistent and just in general an absolute disgrace, I question how much interest is even put into the support of these matters. It just seems to me that they're happy to take your money, but not happy to offer you anything back in return. Just a greedy, useless waste of space this company. Who know nothing about football which is literally as clear as can be to see, when they know nothing about players and add wrong stats which shows they pay no attention to games or players form. So now I've got what I needed to say out, can somebody from the community, or if I'm lucky somebody from the support please please please contact me. And resolve this issue, because I'm fed up of going on circles and nothing is improving.  I'm not hopeful of anything to come of this because nothing in the past has ever been done so why now. But this is my last resort and I've nothing else I can do, I'm literally out of ideas and out of patience. Biting my tongue so hard to not say what I really want to say. But kept it as clean as possible.