HackedAccount and banned

22 march everything was ok, just finished my WL games.

23 march. I got and email saying that my Ultimate Team is banned due to "Coin trading" or something like this (buying or selling coins). I was shocked. I checked my UT and all my tradable players were sold or quicksold. Only one player in TransferList sold for 130.000 (his normal price was about 250.000). I looked into quick sell recovery... 20 cards of WrightPhillips in form, quick sold. I still had 130.000 coins when the "hacker" left because the account got banned. Now i can't buy/sell any player. So my 2.000.000 coins account was lost. I went to the "EA Help" and chat with a guy called Asif W and tried to get some information but my chat stopped because my phone called and "disconnected" from the chat and after 10 minutes i couldnt reconnect. Tried to "resume" my case but

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SOMEONE CALL TECH SUPPORT.
Oh, right. That's us! We'll get this fixed as soon as possible.

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I'm waiting for 2 hours at least but nothing seems to be happening. What should I do? Cant do another case because it shows:

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RECOMMENDED SUPPORT OPTION

Thank you for contacting us. We’d love to troubleshoot your issue and get you back in the game! 
​To speed up that process, we need to talk to you on the phone.

"

Please some advices!!!

Posted in Technical Issues

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