I finish Squad Battles match to reach Elite 1 Rank and immediately the servers disconnect me. Now, instead of getting 2,000 points, Elite 1 Rank, 30,000 coins, and 2 rare mega packs... I get Elite 2 with 15,000 less points and lesser packs.

I would hope that I could be awarded the coins and packs that I have grinded all weekend to attain, only to be cut short by no fault of my own.

I am a new FUT 20 player, within the last week, and I have had an overall great experience with your product. Thanks you for taking the time to read my report.