FIFA 20 - Banned From Online
Hi All,
So I got an email last week saying I have been banned from all FIFA titles for online cheating.
At first I thought this was a fake email, but upon further investigation, it turns out that I am indeed banned.
This is clearly an error. I only play offline career mode and online pro clubs - and have never cheated/hacked anything on any game.
I've raised a case with EA but they marked it as "resolved" but it is not resolved at all.
Can someone please help with this?
Xbox Gamertag - Blackarat
Solved! Go to Solution.
Posted in Technical Issues
author_link
https://answers.ea.com//t5/user/viewprofilepage/user-id/29902006
source_url
https://answers.ea.com//t5/Technical-Issues/FIFA-20-Banned-From-Online/td-p/8668689
broodlee1 replied to FIFA 20 - Banned From Online
@Blackarat
this is ea.
You should give up.
Go back to reality.
12:30 pm, January 22, 2020 Technical Issues
SAQQA-EGY replied to FIFA 20 - Banned From Online
How did you manage to communicate with them through the live chat ؟؟ ... because I have the same problem and received the same e-mail and I am trying to reach a solution with them a week ago through cases and e-mail, but I have not succeeded in convincing them that I am never a cheater and that there is definitely a mistake
11:30 pm, January 25, 2020 Technical Issues
EA_Darko replied to FIFA 20 - Banned From Online
Hey @Blackarat if you have a ban on your account then you will need to speak to our Terms of Service team.
The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/
- Click Contact usat the top of any page on EA Help.
- Select the game that your account was banned or suspended from. If it’s on your whole EA Account, choose Origin.
- Choose your platform.
- Select Manage my account, then Banned or suspended account.
- Fill out any other details below.
- For example, if you picked Origin, it might ask you if you are accessing the game through an Origin Access membership.
- Click Select contact option.
- Sign in to your account that has the ban or suspension, if you aren’t already.
Darko
4:30 pm, January 22, 2020 Technical Issues
