Banned from transfer market after account got hacked
Hi I was banned from the transfer market after my account got hacked and you guys resolved the issue for me through the help but now when I put a case in for it, I keep getting the email to schedule a call back and when I go to click to schedule a call no option shows up to schedule a call? Please help
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Posted in Technical Issues
author_link
https://answers.ea.com//t5/user/viewprofilepage/user-id/13819604
source_url
https://answers.ea.com//t5/Technical-Issues/Banned-from-transfer-market-after-account-got-hacked/td-p/8582025
MadRedPirahna replied to Banned from transfer market after account got hacked
Hello @yakaka !
If you want contact with EA support you nedd to follow the steps in this link:
https://help.ea.com/en/help/faq/contact-ea-help/
- Click Contact Us.
- You can also click Contact Us at the top of any page on EA Help or at the bottom of this article.
- Pick the game you need help with, or Origin if you need help with your account.
- Pick the platform that you play on.
- Choose the Topic you need help with.
- Select your Issue.
- Click Select contact option.
- If you’re not already signed in to your EA Account, you can sign in here.
You’ll see a page with our recommended support options. Pick the one that works for you best and we’ll be ready to help.
*Depending on your location or network policies, telephone charges may apply. You may be charged when calling from a mobile phone. This number may not be accessible from some mobile network providers. For more information, contact your network provider.
If this post helped you please accept as solution
Regards.
5:30 pm, December 27, 2019 Technical Issues
EA_Cade replied to Banned from transfer market after account got hacked
Hi @yakaka,
Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed. We cannot assist with a banned account over AHQ.
4:30 pm, December 28, 2019 Technical Issues