ygyg0120 replied to purchased Fifa points in FIFA 20 from PS store

Hello @EA_Cade

Can you pls explain in more detail?

My console is US and I’m in Nigeria .

11:30 pm, February 20, 2020 Technical Issues

marwanmohamed79 replied to purchased Fifa points in FIFA 20 from PS store

Product: FIFA 20
Platform:Sony Playstation 4
What is your gamertag/PSN ID?
Which mode has this happened in? FIFA Ultimate Team
Which part of the mode? Transfer Market
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 4/26/2019 in fifa 19 and fifa 20 same bug
What time did you see the bug? (HH:MM AM/PM) A long time and i purchased fifa points and didn't come for me
What is your time zone? GMT (UTC)
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Open store :fifa points
What happens when the bug occurs? There is no FIFA points to purchase
What should be happening instead? Should be fifa points to purchase

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There is no FIFA points

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3:30 pm, February 26, 2020 Technical Issues

m7mdhubail95 replied to purchased Fifa points in FIFA 20 from PS store

If i buy fifa points but i discover the game region is different with my account  , so if i will buy another one with the same region if my account do i will find the points on my account?

1:30 am, April 17, 2020 Technical Issues

Masterr5341 replied to purchased Fifa points in FIFA 20 from PS store

@ygyg0120 same me what did you make

8:30 pm, March 29, 2020 Technical Issues

EA_Cade replied to purchased Fifa points in FIFA 20 from PS store

Hi @ygyg0120,

That sounds like your PSN ID and Game version are on mismatched regions. You'll need to reach out to SONY support http://bit.ly/ContactPSChat for a refund on this one I'm afraid.

2:30 pm, February 20, 2020 Technical Issues