So earlier today I was submitting the last 89 rated squad for POTM Neymar SBC and when I pressed "submit squad" i got kicked out of FUT. I tried logging back in for a while and when I managed to do it the SBC had expired. I've been chatting the whole evening on ea-support and even posted a topic here about this problem and got a very superficial reply. I then replied to the community manager and since then, almost two hours ago, haven't heard anything else from EA. I've been chatting the whole evening and the only thing I hear is "this is an automated system we can't add players to users" when I know FOR SURE that you guys give icons to pro players as well as their 99 rated pro player card and I've even seen cases like mine in which players have been given back or given back accidental discards, which is completely fine to me, but then don't tell me that you can't do anything about it because I know it isn't true. The point here is that I don't see why I should be in the position of losing 1.5 million coins liquid as well as pretty much every player in my club because of an error on your behalf. I had bought the players, I had built the squads and everything. I don't see why I should be penalized in this situation. So please, I would like to start a conversation, a real conversation in which I get truthful and complete responses. I'm sure you can check the activity on my account and see which squads I submitted. If the packs given by the SBC are the problem I'm letting you know that I haven't opened them and if you want you can get them back. Thanks, good evening.