ssnap1989 replied to Connection Problems - 4/14/20

Hi, 

For the last 20 minutes I am unable to connect to my fifa 20 account from my ps4, or the web, or the mobile app. 

I have tried both with my ISP at home or cellular data, but the problem remains. 

The message I receive in ps4 after 2 minutes of "connecting to THE EA servers", is that I lost connection. 

But if my internet was the case, then why I cannot sign in from mobile phone as well? 

Please give a solution 

10:00 pm, April 14, 2020 Technical Issues

octopus361 replied to Connection Problems - 4/14/20

Hello,i bought -directly- the Player Ben Yedder on trasfermarkt for 5100 coins.

But the player has not arrived. It's neighter in team, nor in the bought-list. 

I would be thankful for any kind of solution. 

Thanks 

9:30 pm, April 14, 2020 Technical Issues

mattyr6ppa replied to Connection Problems - 4/14/20

just bought Kevin De Brunye for about 99000 coins, the coins have been taken but no player recieved

9:30 pm, April 14, 2020 Technical Issues

matthews_118118 replied to Connection Problems - 4/14/20

9:30 pm, April 14, 2020 Technical Issues

leomurphy02 replied to Connection Problems - 4/14/20

HI , please help.

Connection keeps being lost when i go into a match.

My wifi is perfevt and it happens with no other games.

9:30 pm, April 14, 2020 Technical Issues

go6y747ao1vq replied to Connection Problems - 4/14/20

New Fifa 20 on ps4, havent used my ps4 for 2 years, had to create a new account because my old account is linked to an old email addresss and phone number that i do not use. Still screen when i try to connect to the Ea servers with my new account, i have tried hotspot but that doesnt work. My internet connection is good. 

9:30 pm, April 14, 2020 Technical Issues

f1t5g3rald replied to Connection Problems - 4/14/20

Hello I am unable to connect to online services when it come to only FIFA, it says “you lost your connection ro EA servers. Sign back in to access online features. See ea.com/unable-to-connect” i have my ps plus and the connectivity is like I said only a problem in FIFA. Did any of you get the same problem? What should I do?

9:30 pm, April 14, 2020 Technical Issues

caleocata7 replied to Connection Problems - 4/14/20

Hey, does anyone know why our ping is so high, and how can it be fixed

And also where are the Ea servers from because we are in Australia and is that why we have bad ping?

9:30 pm, April 14, 2020 Technical Issues

MamadoElf replied to Connection Problems - 4/14/20

for the last 3 uhrs i am unable to connect to servers via ps4 ,web app or mobile app 

when i try to connect i also have this message that i :you lost your connection to the EA servers .sing back in to access online features.

9:30 pm, April 14, 2020 Technical Issues

Leomurphy02 replied to Connection Problems - 4/14/20

HI , please help.

Connection keeps being lost when i go into a match.

My wifi is perfevt and it happens with no other games.

11:00 pm, April 14, 2020 Technical Issues

Kais_banbouk replied to Connection Problems - 4/14/20

I already lose 2 match when I play in its sign out why ?

9:30 pm, April 14, 2020 Technical Issues

Itaychan33 replied to Connection Problems - 4/14/20

Hey ea, 

I can not enter to my account

Mount in fifa 20 because it is written that it is unable to connect and it told me to go to ea.com.unable to connect...

Can you help me with that?

10:00 pm, April 14, 2020 Technical Issues

ElAmarranavaja replied to Connection Problems - 4/14/20

We have two Xbox connected to the same net and the game won’t allow connection for the both 

5:00 pm, April 15, 2020 Technical Issues

EA_Cade replied to Connection Problems - 4/14/20

Hey all,

The FIFA team are aware and investigating the ongoing connectivity issues, I've merged most of your threads here for clarity and ease of communication. 

-EA Cade

9:30 pm, April 14, 2020 Technical Issues