squads aren't saving

why can't I save my squads that I make on the web app ? the game for sbcs it won't let me save them and I'm not able to get on the console to sort what I want to do its actually pointless having the app or the web app if they are as useless as this 

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Fifa 20
Enjoy more control over the Decisive Moments that determine the outcome of every match in FIFA 20. FIFA 20 is an upcoming football simulation video game published by Electronic Arts as part of the FIFA series. It is the 27th installment in the FIFA series, and is set to be released on 27 September 2019 for Microsoft Windows, PlayStation 4, Xbox One, and Nintendo Switch.
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