a "Coin Distribution Ban" That isn't valid, and not resolved for 6 weeks.
i HAVE BEEN TRYING TO GET IN CONTACT WITH THE TOS TEAM FOR OVER 5 WEEKS. THE CALL CENTERS HAVE NO INFORMATION FOR ME. I WAS PERMANANTLEY BANNED FOR COIN DISTRIBUTION, AND I PROMISE I DID NOT DO ANYTHING OF THE SORT. IN FACT I HAVE SAPENT OVER $10K THIS YEAR.. CAN ANYONE FROM EA please contacxt me and help me get this resolved. The Service being provided is not good to be nice.
I would appreciate anything .
SmoothOneTwitch
Solved! Go to Solution.
Posted in Technical Issues
author_link
https://answers.ea.com//t5/user/viewprofilepage/user-id/30305358
source_url
https://answers.ea.com//t5/Technical-Issues/a-quot-Coin-Distribution-Ban-quot-That-isn-t-valid-and-not/td-p/8779084
ksamtha1 replied to a "Coin Distribution Ban" That isn't valid, and not resolved for 6 weeks.
was this issue ever resolved! I’m currently going through this right now and it seems like a reoccurring thing for EA. I have never sold a coin and I spend my own money to buy packs from the store to build in game currency!
4:00 am, March 8, 2020 Technical Issues
SmoothTheOneXbox replied to a "Coin Distribution Ban" That isn't valid, and not resolved for 6 weeks.
Thank you so much for the reply @EA_Cade I have followed these steps to a T. I have done this 6 times. Once every 7 days. I am not looking for special treatment, but I stream for charity, and spend my own money to buy packs etc. I just want the team to take a look and realize it was a simple a moistake that I will forgive no problem. I just want my access back.
6 Years ago my son bought coins, and he has since passed from a form of cancer. I now stream to build gaming briefcases to kids in treatment centers, and this is significantly impacting my charity revenue. I have lost 50% of my subscribers. I match ALL donations, and even have Microsoft supporting the project. But I cant look like a good role model when I was banned for an algorithm mistake.
This is 6 Weeks and multiple cases,without one response. is there any way I can get some support from he team? SmoothOnetwitch is my handle on PSN and Twitch. I have been up all night trying to get this taken care of.
I have recordings of them telling me its an error, I jsut want them to review my case please. OI wouldnt waste 10k on buying or telling coins after the investment I've made, and the partnerships I have. I would lose it all for these kids.
Literally the whole community has told me Ima fruad, a fake, I buy coins, and that EA "Doesn't care about us, we are just peasants"
I know this isn't true.
Your Truly,
Jadon Darling
SmoothOneTwitch
7:30 pm, February 25, 2020 Technical Issues
EA_Cade replied to a "Coin Distribution Ban" That isn't valid, and not resolved for 6 weeks.
Hi @SmoothTheOneXbox,
Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.
No one via the call centers, chat or email can assist with a banned account, only the ToS form above.
7:00 pm, February 25, 2020 Technical Issues
