Cannot launch fifa 20 ultimate team please help
i cannot connect to fifa ultimate team once i click ultimate team to start it loads for about 3-4 seconds then my screen freezes and stops please any suggestions? i have had this problem for more than 3 weeks i have also tried repairing my game and reinstalling it i didnt work
Posted in Technical Issues
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https://answers.ea.com//t5/Technical-Issues/Cannot-launch-fifa-20-ultimate-team-please-help/td-p/8735079
FapaJapla replied to Cannot launch fifa 20 ultimate team please help
Host Name IP Address Hop Ping Time Ping Avg % Loss Pkts r/s Ping best/worst
speedport-entry-2i.ote.gr 192.168.1.1 1 1ms 1ms 0% 3 / 3 1ms / 1ms
bbras-llu-kln-01L500.forthnet.gr 213.16.246.23 2 15ms 15ms 0% 3 / 3 15ms / 16ms
* Unknown Host * 212.251.94.221 3 15ms 15ms 0% 3 / 3 15ms / 15ms
be33.core-kln-04.forthnet.gr 62.1.110.158 4 15ms 15ms 0% 3 / 3 15ms / 15ms
xe-1-2-0.mpr1.fra4.de.above.net 80.81.194.26 5 58ms 56ms 0% 3 / 3 55ms / 58ms
ae8.mpr1.fra3.de.zip.zayo.com 64.125.26.233 6 71ms 71ms 0% 3 / 3 71ms / 71ms
ae27.cs1.fra6.de.eth.zayo.com 64.125.31.216 7 157ms 100% 0 / 3
ae2.cs1.ams17.nl.eth.zayo.com 64.125.29.59 8 155ms 100% 0 / 3
ae0.cs1.ams10.nl.eth.zayo.com 64.125.29.80 9 156ms 100% 0 / 2
ae2.cs1.lhr15.uk.eth.zayo.com 64.125.29.17 10 157ms 100% 0 / 2
* Unknown Host * 0.0.0.0 11 0ms
ae5.cs3.lga5.us.eth.zayo.com 64.125.29.126 12 157ms 100% 0 / 2
ae4.cs1.dca2.us.eth.zayo.com 64.125.29.203 13 155ms 100% 0 / 2
ae27.cr1.dca2.us.zip.zayo.com 64.125.30.247 14 139ms 139ms 0% 2 / 2 139ms / 139ms
ae22.er2.iad10.us.zip.zayo.com 64.125.29.121 15 146ms 145ms 0% 2 / 2 145ms / 146ms
64.125.199.190.t00673-02.above.ne64.125.199.190 16 146ms 145ms 0% 2 / 2 145ms / 146ms
* Unknown Host * 159.153.92.98 17 146ms 146ms 0% 2 / 2 146ms / 146ms
* Unknown Host * 159.153.92.78 18 146ms 146ms 0% 2 / 2 146ms / 146ms
easo.ea.com 159.153.64.173 19 155ms 155ms 0% 2 / 2 155ms / 155ms
Host Name IP Address Hop Ping Time Ping Avg % Loss Pkts r/s Ping best/worst
speedport-entry-2i.ote.gr 192.168.1.1 1 1ms 1ms 0% 3 / 3 1ms / 2ms
bbras-llu-kln-01L500.forthnet.gr 213.16.246.23 2 15ms 15ms 0% 3 / 3 15ms / 15ms
* Unknown Host * 212.251.94.221 3 15ms 15ms 0% 3 / 3 15ms / 15ms
be33.core-kln-04.forthnet.gr 62.1.110.158 4 16ms 17ms 0% 3 / 3 15ms / 20ms
xe-1-2-0.mpr1.fra4.de.above.net 80.81.194.26 5 58ms 57ms 0% 3 / 3 55ms / 58ms
ae8.mpr1.fra3.de.zip.zayo.com 64.125.26.233 6 71ms 70ms 0% 3 / 3 70ms / 71ms
ae27.cs1.fra6.de.eth.zayo.com 64.125.31.216 7 156ms 100% 0 / 2
ae2.cs1.ams17.nl.eth.zayo.com 64.125.29.59 8 156ms 100% 0 / 2
ae0.cs1.ams10.nl.eth.zayo.com 64.125.29.80 9 157ms 100% 0 / 2
ae2.cs1.lhr15.uk.eth.zayo.com 64.125.29.17 10 155ms 100% 0 / 2
* Unknown Host * 0.0.0.0 11 0ms
ae5.cs3.lga5.us.eth.zayo.com 64.125.29.126 12 195ms 100% 0 / 2
ae4.cs1.dca2.us.eth.zayo.com 64.125.29.203 13 155ms 100% 0 / 2
ae27.cr1.dca2.us.zip.zayo.com 64.125.30.247 14 139ms 143ms 0% 2 / 2 139ms / 148ms
ae22.er2.iad10.us.zip.zayo.com 64.125.29.121 15 145ms 145ms 0% 2 / 2 145ms / 146ms
64.125.199.190.t00673-02.above.ne64.125.199.190 16 147ms 147ms 0% 2 / 2 147ms / 147ms
* Unknown Host * 159.153.92.98 17 145ms 145ms 0% 2 / 2 145ms / 146ms
* Unknown Host * 159.153.92.78 18 145ms 145ms 0% 2 / 2 145ms / 146ms
da2.gos.ea.com 159.153.64.173 19 155ms 155ms 0% 2 / 2 155ms / 156ms
10:00 pm, February 15, 2020 Technical Issues
EA_Cade replied to Cannot launch fifa 20 ultimate team please help
Hi @FapaJapla,
Not showing any issues on your account or on our side at the moment. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/
If those steps don't resolve the issue please run the UO trace in these steps http://bit.ly/EA_UOTrace under "Test Your Connection" and post the results so we can determine the cause of the connection problem.
5:30 pm, February 11, 2020 Technical Issues
